[tt frio support]

Hi Blk, 

 

Please PM your e-mail address to me and I will ensure you are taken care of. 

[More programable click options]

Hi Greg, 

 

Which mouse are you trying to program macro keys for? 

[BlacX Duet 5G Docking Station won't load Solid State Drive]

Hi SSD50,

 

How about Device Manager? Does the SSD appear there? Please try to "scan for hardware changes" and see if the drive appears under Device Manager. 

[What is the one thing you wish you could change on your gaming set up?]

Originally, I was going to say case and motherboard since both are outdated. But after reading TT Andy's post, I would have to agree. A 4K monitor is just so b-e-a-utiful. 

[How many monitors do you have on your set up?]

I would get as many as space and budget would allow, but I would say 2 minimum is a must. With that being said, I currently have my rig hooked up to my 47" TV so that's the only "monitor" I'm using.

[Any Car Enthusiasts About?]

I would love this for long trips when I'm riding in the back. I'm always watching movies on my phone, but never have anywhere to put my phone. Strap this to the window and I'd be ready for any road trip. 

[*NEW* VERTO Headset Info]

Hey Albe23, 

 

If you haven't scooped up a Vertos yet, they're available in the US now! 

[VOLOS and stored memory profile]

Dear Joseph, 

 

1.       Click on Marco Setting to set macro profiles.

 

2.       Enter Macro Name (i.e. 1234) and then hit NEW

 

3.       Press Record to set the macros. Once you are finished, press Stop.

 

4.       In order to have the macro profile saved, you must press Apply. Once you are finished setting all macro profiles, press OK.

 

5.       Click on the key you would like to set the macro for.

 

6.       Select Macro (T Key)

 

7.       Choose the macro profile you would like to assign to the key.

 

8.       Choose the additional macro settings.

 

9.       Press Apply to save the settings.

 

10.     Press Apply once you have finished assigning macros for all keys.

[BlacX Urban Wi-Fi Docking Station - Designed to make your life more convenient]

Hey Blackoth, 

 

Where are you located? 

[TT Contact 21 (support needed)]

Dear JPL95, 

 

Please PM me your e-mail address. 

[Unable to Run Software of Water 3.0 Extreme]

Dear Jorge, 

 

There may be an issue with the USB controller board. Also, where are you located? 

[The Fighting Computer - My First PC Build]

Hey Dabevais, 

 

If you're looking to go with CLC, we also have Water 3.0 Pro or Water 3.0 Performer which has a 120 mm radiator which could mount to the rear. You would need a special LCS adapter that we'd be happy to send to you. Just PM me your contact info (full name and shipping address). 

[From Fulltower beast to Core V1 upgrade.]

Hey Hunzun, 

 

Additional side panels are available for sale, but availability will depend on where you are located. Let us know where you're located and we'll point you in the right direction. 

 

For the cables, I routed most of them underneath the GPU and to the side of the PSU. There's not a whole lot of room, but there is some which would help free up some of the clutter in the front. You really have to bend the cables and tie them down so they stay in place. If you shoot over a picture of the left side of the case with the panel off, then we can get a better look of the spacing. 

 

For the CPU cooler, where you thinking of going air or liquid? 

[Commander FX - 10 Port Fan Hub - Your case helper!]

The Commander FX - 10 Port Fan Hub will be available in stores shortly. We hope to have them in store for you by the end of October. Exact release dates will vary depending on location. 

[BlacX Duet HDD Docking Station - ST0014U - Help]

Dear David, 

 

Please double check to see if the HDD is recognized under Disk Management. Provide screenshots if possible. 

[Unable to Run Software of Water 3.0 Extreme]

Hi Jorge, 

 

Please try to do a clean install of the Water 3.0 Extreme Ver. 1.6. Anti-virus programs can interfere with the installation of the software. 

 

1) Uninstall all Water 3.0 software. 

2) Restart your system. 

3) Turn off all anti-virus software. 

4) Install Water 3.0 software. 

5) Restart your system

6) Run Water 3.0 software. 

7) Turn on all anti-virus software. 

 

Let us know if this fixes your issue. 

[V71 Connection]

It doesn't matter if the connector only has 2 pins. 

[The Fighting Computer - My First PC Build]

I look forward to seeing the build once its completed and see what your final specs are. Don't forget to post pics!! 

[Making the BlacX work]

Hi

 

I have same issue as above and i posted in another topic but could you please supply me with a number i can contact to discuss the issue with someone in Australia?\

 

Regards,

 

 David

 

Hi David, 

 

Thermaltake Australia and New Zealand

Tel: 03 9763 1622

 

You can also submit an e-mail support ticket through our website (ww.thermaltake.com.au/ContactUs.aspx). 

[BLACK ELEMENT Cyclone GUI]

I recently formatted my computer and tried installing my mouse, however it seems that I can't find my CD with the GUI for the macro config for the mouse, and I don't seem to find  the files for installing it anywhere on the site or maybe im confused.

 

Would appreciate some help with it. 

 

The software for the Black Element can be downloaded through our website. 

 

http://ttesports.com/downloads.aspx

[Tt eSPORTS CRONOS]

I got this headset too, and the cord got jumbled up and there were millions of kinks. Then the cord attached to the device with the mic switch and the volume switch broke and now I cant use the headset, any help I can get?

 

The headset is backed by a 2 year warranty and we would be happy to help you out. Please contact Thermaltake Support (http://my.thermaltake.com/ctGeneral.aspx) and we can provide you with additional instructions.