WalamusPrime

Let me suggest someone actually take the mouse and use it on their own computer for a few days. Even better if the person uses it to play FPS games and the problem will happen.

Hi, I contacted support and did another RMA. The support team was very helpful and I'm happy to say we have come to a resolution (I have a different model mouse now). Thank you for your help Josh and the TT support team in Aus. Cheers Wal

Issue occurring on a different computer with fresh Windows 8.1 install. Happens at 1:58 mark.

Hi Josh. Yes I did already mention the issue happens on multiple different computers. I can't speak for every single VOLOS mouse but there is at least a considerable percentage that has this issue, a "bad batch" perhaps. I was not surprised to read other reviews explaining the exact same "click lock" issue on Amazon http://www.amazon.com/Tt-eSPORTS-Thermaltake-Gaming-MO-VLS-WDLOBK-01/dp/B00EVVNMWW Your test team either has a mouse that does not have the problem or they are simply not trying hard enough. Do you know if the exact mouse I sent back via RMA has been tested? It took me eight minutes of laborious clicking to reproduce the problem on camera for the YouTube video I linked earlier. Keep in mind I was motivated to provide evidence the issue exists where your testers are less motivated to admit there is a problem that could essentially mean a mass recall. Forgive my cynicism but not having any resolution after four months does not help the situation.

Please do.

Hi Josh, Is there a fix coming in the forseeable future? This continues to be a pain and not sure how much longer I can deal with it :\ Thanks.

Do you know if they have been able to reproduce the same issue?

Hey Josh, did you check out the video I linked? Wondering what your thoughts are...

Kana your issue with the periods reminded me of this strange thing I experienced. I had the Volos connected to my laptop, I then rebooted the laptop and it came up to the Windows Bitlocker screen where you have to provide the key to decrypt the hard drive. Whenever I pressed a key on my keyboard about 4 or 5 characters registered into the password field. It was impossible to type the password correctly. I then disconnected the Volos from the laptop and I could type my password in no problem. It was as if Volos was scrambling my keyboard. I was typing onto a USB keyboard so maybe it's a USB interface problem?

Hi Josh, Unfortunately the issue can't be shown with a screenshot, I did however manage to record it happening. I used notepad with text in it to demonstrate when the button jams the text is being hilighted. I also enabled high contrast mode in windows so the screen/curser can be seen easily. I removed 8 minutes of video from the middle because that's how long it took for the issue to first happen. Video is unlisted and can be seen at https://youtu.be/bwZK2UGvzck Firmware is the latest version but it did happen with the older firmware as well.

I have some bad news. The replacement mouse has started doing the same behaviour. Again I have tested on two completely different computers (both running Windows 8.1 64 bit). Maybe this is a driver/firmware issue.

It looks like we have a winner. After many hours of gaming I have not expeirenced the issue once.

Ahh, gotcha!

Replacement arrived today, brand new in box! So far so good, Thanks Josh and Thermtake! Edit: I haven't figured out how to attach/upload images. But I set the mouse as my profile pic.

Well my RMA status says "replaced" and I got a delivery tracking email so, it's on its way.