Joshuah

Yes, I tried the fn + f11 key, when it's working right it will lock and unlock it, but not when it's "frozen" nothing works then, not even the mouse, I would hope it's not defective bc I like it when it works right and idk how I would exchange it bc I had to send in the bar code for a rebate...maybe call microcenter?.

I saw someone else hs this same problem with no fix from Oct 5, I purchased the Commander combo a coupld weeks ago and the past few days while in the middle of gaming the keyboard ill lock or freeze, mouse as well, nothing unlocks it at all, I have hit every possible combination or controls I can think of, only think that works is manually turning off my pc and losing everything... Iss this common? do I have to return? I love the seet, but cant keep dealing with this issue, its for gaming & I cant game bc it keeps freezing on me/ Thanks

Hey, I am having the EXACT same problem here, the only way out is to manually shut down my whole system and lose everything...Help please, only had a couple weeks and this just started a few days ago...