sf1 reacted to
ThermalMike in Core V71 Owner's Club
Hello SF1,
Sorry to hear about your situation, the fan that was sent might have been the wrong model for the Core V71.
The fan part number is the same for the motor/size, but for the V71, it has a special fan to support the LED function and others on the case.
Please send me an email - mike.fierheller@thermaltakeusa.com
Let me know your contact info and email you used when you requested the original fan replacement (Attach the email if you can in your reply)
We can help to replace the fans/controller for you under warranty.
