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Found 2 results

  1. Guys just wanted to say I've been dealing with the issue of Ryzen not working with the Riing Plus TT Premium software. I had been sent 2 separate controllers from thermaltake months ago and it never fixed the issue so I had just been waiting for a software update to fix the issue. On here last week I saw someone mention it was a hardware issue and thermaltake was shipping out new controllers so I decided to do an RMA and see for myself. I received my new controller today and can confirm, the new hardware is working with Ryzen now! Better late than never I suppose. If you have this issue, send in your RMA's now and explain you need a new version of the controller. Good luck to you all.
  2. I am trying to determine if there is a compatibility issue with the riing plus premium software and certain components or software. I have tried all the solution that i can find that apply to my system. And, have yet to get the software to run correctly. I am beginning to think it is not compatible with either the X370 chip-set or RYZEN itself. Does anybody have the Riing Plus Premium Edition fans and software working correctly. If so, can you post on what processor, chip-set, board, bios, OS version, components and other software, etc.? And, what special steps that you took to get it up and running.
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