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Hello, I just build my new PC with many Thermaltake products. I have 3 controllers for 8 Riing Plus Fans, D5 Pump, W4 Plus Cpu Cooler, Rad 360 Leds and some RGB Fittings. Sadly when I go into my TT RGB Plus software there is a bug: when I switch to other controllers or this RGB synchronization button, after some time the software automatically switches back to controller 1 - this is extreme annoying when switching settings for parts in controller 2 or 3... - I already tried replacing the controllers or changing there order with the 0, 1, 2, 3 switches on the controllers, did not work everytime I start up my system the RAD360 Leds and the W4 Plus are switched off in the RGB Plus software, so I have to activate them everytime again - save button does not seem to store this information for the next start up Does someone know a fix for these issues? Overall the software and setting up the Leds works. I sometimes also have the issue, that the settings between parts of controller one and two are synchronized, but I guess that is some failure on my side, maybe I accidentally coupled the settings of the devices? Thanks for any help!

Hi, I have a system with 23 Riing trio radiator fans, but the TT RGB plus software can't read my system / processor temperature. The 6 controllers working good. I can set the color and the speed manually. But i woluld like to set PWM with auto fan speed... Motherboard: Asus zenith extreme Processor: AMD Ryzen Threadripper 2950X OS: Windows 10 Pro 64 TT RGB PLUS version: 1.3.3 I had run the TTRGB PLUS by system admin. HWINFO output (I see my processor temperature in the HWINFO): ------------HWi32_GetSensorName:System = 6.95148e-310---------------------- ------------HWi32_GetSensorName:CPU [#0]: AMD Ryzen Threadripper 2950X = 0---------------------- HWi32_GetVoltage:Core 0 VID = 1.3125 HWi32_GetClock:Core 0 Clock = 4116.08 HWi32_GetUsage:Core 0 T0 Usage = 20 HWi32_GetVoltage:Core 1 VID = 1.425 HWi32_GetClock:Core 1 Clock = 4116.08 HWi32_GetVoltage:Core 2 VID = 1.425 HWi32_GetClock:Core 2 Clock = 4190.92 HWi32_GetUsage:Core 1 T0 Usage = 10 HWi32_GetVoltage:Core 3 VID = 1.3875 HWi32_GetClock:Core 3 Clock = 4190.92 HWi32_GetVoltage:Core 4 VID = 1.38125 HWi32_GetClock:Core 4 Clock = 4091.14 HWi32_GetUsage:Core 2 T0 Usage = 10 HWi32_GetVoltage:Core 5 VID = 1.43125 HWi32_GetClock:Core 5 Clock = 4091.14 HWi32_GetVoltage:Core 6 VID = 1.43125 HWi32_GetClock:Core 6 Clock = 4165.97 HWi32_GetVoltage:Core 7 VID = 1.44375 HWi32_GetClock:Core 7 Clock = 4116.08 HWi32_GetVoltage:Core 8 VID = 1.45 HWi32_GetClock:Core 8 Clock = 2993.51 HWi32_GetVoltage:Core 9 VID = 1.44375 HWi32_GetClock:Core 9 Clock = 2993.51 HWi32_GetVoltage:Core 10 VID = 1.46875 HWi32_GetClock:Core 10 Clock = 2744.05 HWi32_GetVoltage:Core 11 VID = 1.45 HWi32_GetClock:Core 11 Clock = 4116.08 HWi32_GetVoltage:Core 12 VID = 1.45 HWi32_GetClock:Core 12 Clock = 2993.51 HWi32_GetUsage:Core 6 T0 Usage = 40 HWi32_GetVoltage:Core 13 VID = 1.45 HWi32_GetClock:Core 13 Clock = 4116.08 HWi32_GetVoltage:Core 14 VID = 1.44375 HWi32_GetClock:Core 14 Clock = 2760.68 HWi32_GetVoltage:Core 15 VID = 1.4375 HWi32_GetClock:Core 15 Clock = 4116.08 HWi32_GetUsage:Core 7 T1 Usage = 10 HWi32_GetClock:Bus Clock = 99.7838 HWi32_GetUsage:Core 9 T1 Usage = 10 HWi32_GetUsage:Core 10 T0 Usage = 10 HWi32_GetUsage:Core 11 T0 Usage = 10 HWi32_GetClock:Core 0 T0 Effective Clock = 266.646 HWi32_GetUsage:Core 13 T0 Usage = 30 HWi32_GetClock:Core 0 T1 Effective Clock = 79.6988 HWi32_GetClock:Core 1 T0 Effective Clock = 191.631 HWi32_GetClock:Core 1 T1 Effective Clock = 176.67 HWi32_GetClock:Core 2 T0 Effective Clock = 392.364 HWi32_GetClock:Core 2 T1 Effective Clock = 27.7474 HWi32_GetClock:Core 3 T0 Effective Clock = 292.171 HWi32_GetUsage:Max CPU/Thread Usage = 40 HWi32_GetClock:Core 3 T1 Effective Clock = 65.7851 HWi32_GetUsage:Total CPU Usage = 4.6875 HWi32_GetClock:Core 4 T0 Effective Clock = 141.335 HWi32_GetClock:Core 4 T1 Effective Clock = 20.2848 HWi32_GetClock:Core 5 T0 Effective Clock = 90.5325 HWi32_GetClock:Core 5 T1 Effective Clock = 30.0429 HWi32_GetClock:Core 6 T0 Effective Clock = 1576.87 HWi32_GetClock:Core 6 T1 Effective Clock = 12.7494 HWi32_GetClock:Core 7 T0 Effective Clock = 69.497 HWi32_GetClock:Core 7 T1 Effective Clock = 113.659 HWi32_GetClock:Core 8 T0 Effective Clock = 24.9393 HWi32_GetClock:Core 8 T1 Effective Clock = 1.50633 HWi32_GetClock:Core 9 T0 Effective Clock = 47.9095 HWi32_GetClock:Core 9 T1 Effective Clock = 52.4736 HWi32_GetClock:Core 10 T0 Effective Clock = 31.8203 HWi32_GetClock:Core 10 T1 Effective Clock = 1.93067 HWi32_GetClock:Core 11 T0 Effective Clock = 40.53 HWi32_GetClock:Core 11 T1 Effective Clock = 55.027 HWi32_GetClock:Core 12 T0 Effective Clock = 66.4707 HWi32_GetClock:Core 12 T1 Effective Clock = 23.3705 HWi32_GetClock:Core 13 T0 Effective Clock = 1739.25 HWi32_GetClock:Core 13 T1 Effective Clock = 7.21509 HWi32_GetClock:Core 14 T0 Effective Clock = 340.901 HWi32_GetClock:Core 14 T1 Effective Clock = 8.69661 HWi32_GetClock:Core 15 T0 Effective Clock = 50.3515 HWi32_GetClock:Core 15 T1 Effective Clock = 22.9879 HWi32_GetClock:Average Effective Clock = 189.471 ------------HWi32_GetSensorName:Memory Timings = 0---------------------- HWi32_GetClock:Memory Clock = 1064.36 ------------HWi32_GetSensorName:CPU [#0] Node #0: AMD Ryzen Threadripper 2950X: Enhanced = 0---------------------- HWi32_GetTemperature:CPU (Tctl) = 59.375 HWi32_GetTemperature:CPU (Tdie) = 32.375 HWi32_GetVoltage:SoC Voltage (SVI2 TFN) = 0.825 HWi32_GetCurrent:SoC Current (SVI2 TFN) = 15.851 HWi32_GetPower:SoC Power (SVI2 TFN) = 13.0771 ------------HWi32_GetSensorName:CPU [#0] Node #1: AMD Ryzen Threadripper 2950X: Enhanced = 0---------------------- HWi32_GetTemperature:CPU (Tctl) = 59.375 HWi32_GetVoltage:CPU Core Voltage (SVI2 TFN) = 1.29375 HWi32_GetCurrent:CPU Core Current (SVI2 TFN) = 33.0667 HWi32_GetPower:CPU Package Power (SMU) = 47.0834 HWi32_GetTemperature:CPU (Tdie) = 32.375 HWi32_GetPower:Core 0 Power (SMU) = 1.53457 HWi32_GetClock:Memory Controller Clock (UCLK) = 1064.36 HWi32_GetPower:Core 1 Power (SMU) = 1.92335 HWi32_GetPower:Core 2 Power (SMU) = 1.65709 HWi32_GetPower:Core 3 Power (SMU) = 1.5879 HWi32_GetPower:Core 4 Power (SMU) = 0.758437 HWi32_GetPower:Core 5 Power (SMU) = 0.61 HWi32_GetPower:Core 6 Power (SMU) = 2.86871 HWi32_GetPower:Core 7 Power (SMU) = 0.747103 HWi32_GetPower:Core 8 Power (SMU) = 0.258131 HWi32_GetPower:Core 9 Power (SMU) = 0.731898 HWi32_GetPower:Core 10 Power (SMU) = 0.265751 HWi32_GetPower:Core 11 Power (SMU) = 0.7372 HWi32_GetPower:Core 12 Power (SMU) = 0.674353 HWi32_GetPower:Core 13 Power (SMU) = 4.27411 HWi32_GetPower:Core 14 Power (SMU) = 0.837431 HWi32_GetPower:Core 15 Power (SMU) = 0.546986 HWi32_GetPower:CPU Core Power (SVI2 TFN) = 42.78 ------------HWi32_GetSensorName:ASUS WMI = 0---------------------- HWi32_GetTemperature:CPU Temperature = 27 HWi32_GetVoltage:CPU Core Voltage = 1.4388 HWi32_GetCurrent:CPU VRM Output Current = 14 HWi32_GetPower:CPU Power = 18.396 HWi32_GetTemperature:CPU Socket Temperature = 28 HWi32_GetVoltage:CPU SOC Voltage = 0.872 HWi32_GetTemperature:Motherboard Temperature = 30 HWi32_GetVoltage:DRAM AB Voltage = 1.2208 HWi32_GetTemperature:Chipset Temperature = 52 HWi32_GetVoltage:DRAM CD Voltage = 1.2208 HWi32_GetVoltage:1.8V PLL Voltage = 1.8312 HWi32_GetFan:Water Pump 1 = 2636 HWi32_GetTemperature:CPU VRM Temperature = 36 HWi32_GetVoltage:+12V Voltage = 12.099 HWi32_GetTemperature:Water In = 25 HWi32_GetVoltage:+5V Voltage = 4.93225 HWi32_GetTemperature:Water Out = 25 HWi32_GetVoltage:3VSB Voltage = 3.3354 HWi32_GetVoltage:VBAT Voltage = 3.0302 HWi32_GetVoltage:AVCC3 Voltage = 3.3572 HWi32_GetVoltage:SB 1.05V Voltage = 1.04375 HWi32_GetVoltage:CPU Core Voltage (VRM) = 1.314 HWi32_GetVoltage:CPU SOC Voltage (VRM) = 0.824 HWi32_GetVoltage:DRAM AB Voltage (VRM) = 1.2 HWi32_GetVoltage:DRAM CD Voltage (VRM) = 1.2 ------------HWi32_GetSensorName:DIMM Temperature Sensor = 0---------------------- HWi32_GetTemperature:DIMM[0] Temperature = 35.5 HWi32_GetTemperature:DIMM[1] Temperature = 37 HWi32_GetTemperature:DIMM[2] Temperature = 38 HWi32_GetTemperature:DIMM[3] Temperature = 38 HWi32_GetTemperature:DIMM[4] Temperature = 33.75 HWi32_GetTemperature:DIMM[5] Temperature = 35.25 HWi32_GetTemperature:DIMM[6] Temperature = 36.25 HWi32_GetTemperature:DIMM[7] Temperature = 36.25 ------------HWi32_GetSensorName:S.M.A.R.T.: Samsung SSD 970 PRO 1TB (S462NF0M316868X) = 0---------------------- HWi32_GetTemperature:Drive Temperature = 41 HWi32_GetUsage:Drive Remaining Life = 100 HWi32_GetTemperature:Drive Temperature 2 = 50 ------------HWi32_GetSensorName:S.M.A.R.T.: Samsung SSD 970 PRO 1TB (S462NF0M800553P) = 0---------------------- HWi32_GetTemperature:Drive Temperature = 38 HWi32_GetUsage:Drive Remaining Life = 100 HWi32_GetTemperature:Drive Temperature 2 = 42 ------------HWi32_GetSensorName:S.M.A.R.T.: Samsung SSD 970 PRO 1TB (S462NF0M316898Z) = 0---------------------- HWi32_GetTemperature:Drive Temperature = 36 HWi32_GetUsage:Drive Remaining Life = 100 HWi32_GetTemperature:Drive Temperature 2 = 39 ------------HWi32_GetSensorName:Drive: Samsung SSD 970 PRO 1TB (S462NF0M316868X) = 0---------------------- HWi32_GetUsage:Write Activity = 0.16 HWi32_GetUsage:Total Activity = 0.16 ------------HWi32_GetSensorName:Drive: Samsung SSD 970 PRO 1TB (S462NF0M800553P) = 0---------------------- ------------HWi32_GetSensorName:Drive: Samsung SSD 970 PRO 1TB (S462NF0M316898Z) = 0---------------------- ------------HWi32_GetSensorName:GPU [#0]: NVIDIA GeForce RTX 2080 Ti: = 0---------------------- HWi32_GetTemperature:GPU Temperature = 28 HWi32_GetVoltage:GPU Core Voltage = 0.725 HWi32_GetPower:GPU Power = 55.011 HWi32_GetClock:GPU Clock = 1140 HWi32_GetUsage:GPU Core Load = 1 HWi32_GetUsage:GPU Memory Controller Load = 1 HWi32_GetClock:GPU Memory Clock = 7000 HWi32_GetClock:GPU Video Clock = 1050 HWi32_GetUsage:GPU Memory Usage = 11.0349 HWi32_GetUsage:GPU D3D Usage = 0.3268 ------------HWi32_GetSensorName:GPU [#1]: NVIDIA GeForce RTX 2080 Ti: = 0---------------------- HWi32_GetTemperature:GPU Temperature = 27 HWi32_GetVoltage:GPU Core Voltage = 0.725 HWi32_GetPower:GPU Power = 21.511 HWi32_GetClock:GPU Clock = 300 HWi32_GetClock:GPU Memory Clock = 405 HWi32_GetClock:GPU Video Clock = 540 HWi32_GetUsage:GPU Memory Usage = 1.90874 ------------HWi32_GetSensorName:Network: Atheros/Qualcomm QCA6174 802.11ac Wireless Network Adapter = 0---------------------- ------------HWi32_GetSensorName:Network: Intel I211AT Copper (Pearsonville) Network Adapter = 0---------------------- ------------HWi32_GetSensorName:Windows Hardware Errors (WHEA) = 0---------------------- Please help me, how can i use this software with PWM function?! Why the software can't see the temp if it is in the HWINFO??? Thank you, P

Hello, I am from Argentina and I am using the translator so sorry if something is not well understood. I have the poseidon z forged keyboard, everything was working fine until I switched to windows 10 and it stopped working. Windows recognizes the keyboard as a sound device, I looked in many places and I could not find the solution, if someone could help me it would be great. So far I tried reseating the drivers, using a different cable, and plugging it into different USBs. I leave you a photo of how the device appears.

Hello, I am from Argentina and I am using the translator so sorry if something is not well understood. I have the poseidon z forged keyboard, everything was working fine until I switched to windows 10 and it stopped working. Windows recognizes the keyboard as a sound device, I looked in many places and I could not find the solution, if someone could help me it would be great. So far I tried reseating the drivers, using a different cable, and plugging it into different USBs. I leave you a photo of how the device appears.

Hey TT-Community, Problem: The FloeRiingPlus Software reads the temp including the 27°C Offset of Threadripper -> fans spinning at higher RPMs -> higher noise Solution: 1. Uninstall your current Riing Plus RGB Software. 2a. Download the older Version of the Software (It's V1.0.0 = http://www.thermaltake.com/db/support/software/RiingPlusRGBTtPremiumEdition_Setup.rar ) and install it. 2b. Or just download the two .dll files I attached to this Post. Continue with step 5. (HWiNFO32.dll and HWiNFO64.dll) 3. After you installed V1.0.0 go into the install directory (C:\Program Files (x86)\Tt\Riing Plus RGB Tt Premium Edition), then copy HWiNFO32.dll and HWiNFO64.dll onto your Desktop. 4. Now uninstall the Software again, and install the new one (currently V1.1.4 = http://www.thermaltake.com/db/support/software/Riing_Plus_RGB_Tt_Premium_Edition_Setup_1.1.4_x86.zip ) 5. After you installed the new version, close it, and go into install directory again (C:\Program Files (x86)\Tt\Riing Plus RGB Tt Premium Edition), and copy HWiNFO32.dll and HWiNFO64.dll into this folder. 6. Click replace and continue (if necessary) 7. Now it should work. @Thermaltake @Thermaltake Admin @ThermalMike Maybe you can look into this, I think it's just the wrong Version of HWiNFO. The new Version worked for me when I updated to it, but not when I clean install the software. HWiNFO32.dll HWiNFO64.dll

I plugged the mouse into my computer and put the disk in and downloaded the software. I ran it and it won't let me open the config. I re-downloaded from the website and it's still not working.

i bought a SAPHIRA OPTICAL GAMING MICE, connected to pc, installed drivers etc. everything is ok, but today i noticed a bug on my wheel. its like while im using wheelup 2-3 times its going down, if i use down its going up. i have warranty,invoice etc. but idk its a bug,problem or something like this, or its a feature for game how can i fix it ? or can i change my mouse with new one ?