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Found 14 results

  1. Hello! I want to buy two Riing Quad 12 piece by piece and I understood that for their operation I need a proprietary controller, which I do not have. At the same time, the fan is connected by a simple USB 2.0 9 pin wire. So: can I just connect these fans directly to the motherboard in a 9 pin USB port and will they work, and the backlight will be adjusted?
  2. I recently experienced a very specific issue I haven't been able to definitely figure out, even though I remedied it: Long story short, I have two sets of SWAFAN 120mm fans (6 fans total, configured on three ports on the controller, in arrays of 3, 2, and 1). I started getting a Fan Controller Warning pop-up while specifically playing a video game. I looked up that issue and saw that many people get it without a known cause, and nothing was out of place. Everything looked good on the case, I ignored the error. After a day of seeing that error while playing games, and in the middle of a game, I looked over to my computer case where all 6 of the SWAFANs were stopped, yet all of their LEDs were still on-- the LEDs were even still configurable in TT RGB Plus, but their fan speeds all reported as 0 rpm. Resetting and rescanning the controller did nothing to get the fans moving again. When I restarted the computer, the fans STILL were not moving, with the LEDs on-- TT RGB Plus would even load the profile the same. I tested this with 5+ restarts, unplugging the power supply and draining the remaining power, etc, and every time it came up with no fan movement. The Fan Controller Warning also displayed once TT RGB started each time. Since I bought two sets of SWAFANs, I remembered that they both came with fan controllers. Assuming first that this problem was localized to just the SWAFANs (all other fans on the computer including the fans on my Thermaltake TOUGHAIR 510 were fine), I swapped out the controller with the extra one. On reboot, the fans came up just fine and the issue was solved. So if you're having this very specific problem, swapping out the controller is probably the solution. I can assume that I was getting a Fan Controller Warning ahead of this happening because there was something wrong with the original controller, but it's frustrating that these warnings don't actually cite what the actual issue is-- it would be great if that information could be made available? I don't know what the cause of my original issue is other than that the controller was maybe bad. So my question to the forum here: Does anybody know what would cause an issue like this, is this an issue with the SWAFANs specifically that other people have experienced, and would Thermaltake consider making the Fan Controller Warnings actually log what's triggering that popup? Also, can I plug the SWAFANs directly into my motherboard fan headers instead of using the controller? I value fans working more than I value clean cable management. If I could make sure this issue never happens again that would be preferred.
  3. Does this idiotic case fan hub cannot control 2 200mm fans so they spins @ full speed all the time??? Moronic thermaltake doesnt answer i literally burn 120e for this ####case wich sounds like hurricane with 2x200mm @ 800rpm... Does anyone have solution to solder cables to connect on mobo and 3pin??? Or to go to store and broke case on some TT representative heads???
  4. I recently went nuts doing a near all TT build in regards to case, fans, PSU and CPU Cooling. It has been a rough couple of days getting this stuff to work. The best I had it was last night where I had everything being seen by the software and running as I liked with the eception of the two front Riing Trio 20 fans having three led's not winning to change colour like they are burnt in. I have stopped using the TT RGB Plus software for now and letting them cycle in the rainbow default and these couple of led's on each DO NOT CYCLE COLOURS STILL. When I booted up today the second fan controller is no longer being seen by the software nor os the PSU. I already downsized from three controllers after the third stopped being seen after one day now I am going through it alll over again. The software needs a complete overhaul. It is ugly and really doesnt work well. If I cant get this stuff working I'll be looking for a refund on EVERYTHING from Thermaltake directly as these are not working as they should. The PSU is connected directly to the motherboard as for some reason i it doesn't have a plug compatible to the fan controllers? How many USB 2.0 heads on the motherboard do you guys want to waste? I had to sacrifice not having USB 2.0 on my front case panel this is stupid.
  5. Hi all, I have the following set up: Software: TT RGB Plus V 1.3.2, F 3.0.1 Controller 1: (dip switch position 0000) Slot 1: 200mm Riing plus case fan Slot 2: 200mm Riing plus case fan Slot 3: 140mm Riing plus case fan Slot 4: 120mm Riing Trio rad fan Slot 5: 120mm Riing Trio rad fan Controller 2: (dip switch position 1000) Slot 1: 140mm Riing Trio rad fan Slot 2: 140mm Riing Trio rad fan Slot 3: 140mm Riing Trio rad fan Whenever I change a setting in one controller, it overwrites the other controller's slot with the same ID. Example: I set Controller 1 Slot 1 to wave. Click save. Controller 1 Slot 1 is wave, but so is Controller 2 Slot 1. So I go to Controller 2 Slot 1 to change it to static, and click save. Now Controller 2 Slot 1 is static, but so is Controller 1 Slot 1. It will do this for any slot 1-3. Obviously it doesn't do it for 4 or 5 because there is only a slot 4 and 5 on controller 1. There seems to be no way for me to have seperate settings for the 2 slots, but why else would I be able to have 2 controllers if there can only be 5 settings at a time? They're even different models of fans (and selected as such in the dropdown). All of them also have unique names. I have them both connected to the same USB header Y-cable that came packaged with the riing trio 3 pack. I have already: Uninstalled and re-installed the software. Did this before installing a new set of Riing Trio 140s. I also wiped the settings folder in AppRoaming. How do I fix this? Has this been seen before?
  6. Hi, Is there a way to fix a bug where once you execute the TT RGB Plus application, and the icon pops up in the taskbar and you hover your mouse over it, it then disappears? I'm not even sure that the App has fully loaded and/or has crashed during load. Anyone know of a resolution to this? I am using TT RGB Plus on a new PC rig, and it actually worked for the first 1-2 months or so, but I haven't been able to use it at all for the past 6 months or so. Not sure if it was an older version back then. Cheers!
  7. I actually figured out my issue...but now cant figure out how to delete my topic, so now this has turned into a "Hey, how do you delete your topic in the Thermaltake Forums" post haha.
  8. Hi, I've recently built my first PC and I've installed 2x 140 Riing Plus and 1x 120 Riing Plus fans but I cannot get the software to connect to the controller. The fans are spinning but only one section of one light is flashing. I installed the software and uninstalled it, to see if that would help but I get the same error message. 1. During install process it says in the Log that install failed to complete due to a newer version already existing on the system. - I don't know how as I've only installed this one and I made sure I uninstalled everything before installing the program again. 2. When I open the software I get a message saying cannot find fan controller. Pleasemake sure it is connected properly. Error 0x000001. I followed the manual during installation and I cannot see what is missing at all. Ryan.
  9. Greetings to all, On July 8, 2018 I bought a Thermaltake Core V71 Tower in Spain and I arrived in Colombia at the end of August, so a couple of weeks ago I was able to start with the installation and assembly of my computer parts, All the parts of the computer are Thermaltake brand (source, heatsinks, liquid cooling, etc ...) once the assembly was made in the Tower Thermaltake Core V71, there was a problem when performing the ignition and is that the three (3) Fan (heatsinks) of 200mm that brings this Tower located in the Front and top part DOES NOT ROTATE, just turn on the LEDs. In detail I checked all the connections, I made sure everything was connected correctly, later I focused specifically on the MOLEX connector which is connected to a PSU Thermaltake Toughpower RGB 850 W Gold; connecting and disconnecting repeatedly, but the fans did not turn and the result was always the same. Obviously if the Fan (dissipaters) do not rotate the functionality of the FAN LOW and FAN HIGH switches is null, but the Leds of these switches if they turn on when pressing them, I would say that their function is fine, but if the Fan does not rotate, there is no case. I have the three original 200 mm fans connected to the FAN CONTROLLER and the only thing I can think of is that it is defective ... Is there anything I could do wrong? Is it possible to CHANGE THE FAN CONTROLLER due to factory defects? Can it be repaired? Where can you change it in Colombia? Could Thermaltake send it to Colombia where I am currently residing? I think all the connections related to the fan controller are correctly. Does anyone have any ideas or recommendations? Everything else works very well, but I would like the fans to work properly and help maintain a good temperature inside my tower. I appreciate the advice and / or recommendations of everyone. ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Saludos a todos, El día 8 de julio de 2018 compre una Torre Thermaltake Core V71 en España y me llegó a finales de agosto a Colombia con lo cual hace un par de semanas pude empezar con la instalación y ensamble de las partes mi computadora, Todas las partes de la computadora son de marca Thermaltake (Fuente, Disipadores, Refrigeración Líquida, etc…) una vez realizado el montaje en la Torre Thermaltake Core V71, se presentó un problema al realizar el encendido y es que los tres (3) Fan (disipadores) de 200mm que trae esta Torre ubicados en la parte Frontal y superior NO GIRAN, solo encienden los Leds. Detalladamente revisé todas las conexiones, me aseguré de que todo estuviera conectado de forma correcta, posterior me centré específicamente en el conector MOLEX el cual está conectado a una PSU Thermaltake Toughpower RGB 850 W Gold; conectando y desconectando en repetidas ocasiones, pero los Fan no giraron y siempre el resultado fue el mismo. Obviamente si no giran los Fan (disipadores) la funcionalidad de los interruptores FAN LOW y FAN HIGH es nula, pero los Leds de estos interruptores si encienden al presionarlos, diría que su función está bien, pero si los Fan no Giran no tiene caso. Tengo los tres ventiladores originales de 200 mm conectados al CONTROLADOR DEL VENTILADOR y lo único que se me ocurre es que esté defectuoso… ¿Hay algo que pude hacer mal? ¿es posible CAMBIAR EL CONTROLADOR DE VENTILADOR por defectos de fabrica? ¿Se puede reparar? ¿Dónde pueden cambiármelo en Colombia? ¿Podría Thermaltake enviarlo a Colombia donde actualmente estoy residiendo? Creo que todas las conexiones relacionadas con el controlador del ventilador están correctamente. ¿Alguien tiene alguna idea o recomendación? Todo lo demás funciona muy bien, pero me gustaría que los Fan funcionen correctamente y ayuden a mantener una buena temperatura al interior de mi Torre. Agradezco los consejos y / o recomendaciones de todos.
  10. Hello, I'm having issues running the software for the Riing Plus fans on my Ryzen rig. Software says it doesn't detect a controller even though it's plugged in. I've tried using a mirco usb to usb cable to see if that works, it didn't. Does anyone know how to fix the issue? Here are my specs, if ever it's needed. Ryzen 5 1600 MSI B350M Mortar Asus GTX 1070 8GB OC G. Skill Ripjaws 16GB Silverstone Strider Plus 500W
  11. Hi!!! I'm thinking in buying the Thermaltake Commander FT (http://www.thermaltake.com/Cooler/Cooling_Accessory_/Fan_Controllor/C_00002651/Commander_FT_Touchscreen_Fan_Controller/design.htm) but i'm not sure if this one can control the speed of the pump of my liquid cooling system.. i have installed the Corsair Hydro H60 (http://www.corsair.com/en-gb/hydro-series-h60-high-performance-liquid-cpu-cooler) Does anyone have the Commander FT working with any kind of pump... or do you know if it might work with it??? Thank you!
  12. Hi all. I recently bought a Riing 12 RGB. I have 3 riings hooked up to one controller and the controller connected to a system fan connector on the mobo, but the controller seems to be unresponsive no matter which button I push? The little led light on the controller is also constantly on blue when before it was able to switch between red and blue. My fans are currently white but i can still faintly see red/green/blue colors being lit. I'm not sure what happened between the controller/fans working fine initially and no longer functioning as intended now. Help would be great, thanks!
  13. I have bought yesterday the V71 piece of art and I am very satisfied with the level of customizability and the ease of how you can personalize it, BUT... I have an issue with the fan controller. It doesn't work. I tried to find some explanations for this problem, I triple checked the connections to the motherboard but I can't figure out what is wrong. Everything else works: the reset button, the power button, USB slots, but those fan control buttons. The workaround for the fans to work is to connect them directly to the MB, but I want to have the full experience with this Chassis. Please help. Thank you!
  14. PeeVee

    Frio Extreme

    I have installed a Thermaltake Frio Extreme. My issue is that when I try to use the included fan controller it doesn't seem to work. When I switch it from PWM to VR my fans don't seem to slow down. Instead they sound like the power is being pulsed. The fans speed up and slow down instead of slowing down. Does anyone have any ideas? My motherboard is an Asus Sabertooth 990FX and I have the fans connected to the CPU fan header.
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