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I am trying to determine if there is a compatibility issue with the riing plus premium software and certain components or software. I have tried all the solution that i can find that apply to my system. And, have yet to get the software to run correctly. I am beginning to think it is not compatible with either the X370 chip-set or RYZEN itself. Does anybody have the Riing Plus Premium Edition fans and software working correctly. If so, can you post on what processor, chip-set, board, bios, OS version, components and other software, etc.? And, what special steps that you took to get it up and running.