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Help with Core P7 included parts.


PFDennis

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I just unboxed my new Core P7. It's a beautiful chassis, but not a great manual. On page 1 it lists Accessory: Part I and Part II. I found the bag with all of Part II and no Part I. I know most all those parts come with a motherboard, but nowhere does it indicate that. It also lists all the screw counts, so I'm thinking I was supposed to have another bag of parts. Can't find that info anywhere. Anyone know the answer? Thanks.

Upon further inspection, I'm also missing the CPU mount, the PSU mounts, and a few other parts. I've emailed Thermaltake through Customer Service. Hoping for a reply.

TtAmazon Pic1.jpg

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On 3/31/2020 at 2:51 AM, PFDennis said:

I just unboxed my new Core P7. It's a beautiful chassis, but not a great manual. On page 1 it lists Accessory: Part I and Part II. I found the bag with all of Part II and no Part I. I know most all those parts come with a motherboard, but nowhere does it indicate that. It also lists all the screw counts, so I'm thinking I was supposed to have another bag of parts. Can't find that info anywhere. Anyone know the answer? Thanks.

Upon further inspection, I'm also missing the CPU mount, the PSU mounts, and a few other parts. I've emailed Thermaltake through Customer Service. Hoping for a reply.

TtAmazon Pic1.jpg

check the inbox! 

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  • 2 weeks later...

Received a delivery of missing parts today. Everything is there, and I'm able to continue my build. Thank you. My original question was about a specific parts bag, however.. They were not in the original P7 box or the delivery of missing parts. I have a lot of spare parts hanging around, so I already have most of what was included in the Parts I bag, but I just want to show what it is I was missing. I do not need it now. In future, especially with such well made, expensive cases, please include a sheet describing exactly what should be in the box.

Thanks again for responding so quickly and getting the missing parts to me. I will always recommend Thermaltake.

P. Dennis

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  • 10 months later...

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