dave5037 Posted February 9, 2015 Report Share Posted February 9, 2015 Hello, I just bought the Poseidon Z keyboard and had some questions. I'm a very OCD person when it comes to electronics. Defects make me go crazy. I was wondering if the problem I had was a defect or if it was normal. Where the cable meets the keyboard, there seems to be some wire crimping (dent in the cable). I attached a photo showing the issue. It's kind of hard to see through a photo but you can see the small indent in the photo. Will this cause problems, or is this normal? Please help. Hr3YNvjdh1 1 Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted February 9, 2015 Report Share Posted February 9, 2015 Hey dave5037, please tell us which country you're from and we can have our local office to assist you further on the issue. Keep us updated! Quote Link to comment Share on other sites More sharing options...
dave5037 Posted February 9, 2015 Author Report Share Posted February 9, 2015 I'm from the U.S. Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted February 9, 2015 Report Share Posted February 9, 2015 Here's the contact information: Thermaltake USA Customer ServiceEmail: ttsupport@thermaltakeusa.comToll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T) Please contact Customer Support for after sales service.We would like you to have a fully functional unit with no discrepancies!Please contact Customer Support at your earliest convenience. Keep us updated! Quote Link to comment Share on other sites More sharing options...
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