Guest Tt Josh Posted April 30, 2015 Report Share Posted April 30, 2015 We'll definitely look into this and get back to you soon! Quote Link to comment Share on other sites More sharing options...
DKYLC Posted April 30, 2015 Report Share Posted April 30, 2015 Actually I think tt esports should provide the windows driver separately. Quote Link to comment Share on other sites More sharing options...
VasiaPupkin Posted April 30, 2015 Author Report Share Posted April 30, 2015 Actually I think tt esports should provide the windows driver separately. Seems like Windows can download drivers automatically. And TT software needed only to customize settings - keybindings, colors, sensor settings. You can just plug your device and use it without any driver installation. Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted April 30, 2015 Report Share Posted April 30, 2015 Actually I think tt esports should provide the windows driver separately. Hey DKYLC, keep me updated when our customer support replies you Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted April 30, 2015 Report Share Posted April 30, 2015 It's bug of TT software, not our systems. I reinstalled Windows and all the programs. Now it works fine. I bet, TT will never fix that. All they can do is "escalate the issue to our Product Management team". Easier solution is to reinstall Windows. I tried to clear out all the TT drivers and programs and install TT software again then. Didn't work. Then I deleted all possible drivers and software that I installed after system installation. Didn't help again. It's not about any software conflict. It's about buggy software. BTW, for what there's timer? And there's other bug with TT software. May I make new topic about that or it has quick solution? When it's launched, all the windows in system drags without content. And they begin to work fine after closing TT application. Here's gifs: Launched: Closed: P.S. I'm fully satisfied of hardware part of your production (TT Black Element). By now. Hey Vasiapupkin, we are trying to resolve all the problems brought up currently and ensure all drivers/software work perfectly. As for the timer, that was just a normal timer created in the software. Quote Link to comment Share on other sites More sharing options...
michallesio Posted April 30, 2015 Report Share Posted April 30, 2015 Unfortunately I have to agree with VasiaPupkin-the hardware works fine, it's the software that causes problems. By the way- I haven't heard from the "Product Management Team" since I've received the message "I'll escalate the issue to our Product Management team and will get back to you once we have the solution" few weeks ago. Looks to me like that's a default response and means roughly " we don't know how to fix it, #### off" Shame indeed VasiaPupkin 1 Quote Link to comment Share on other sites More sharing options...
DKYLC Posted April 30, 2015 Report Share Posted April 30, 2015 Seems like Windows can download drivers automatically. And TT software needed only to customize settings - keybindings, colors, sensor settings. You can just plug your device and use it without any driver installation. I know windows will automatically download the driver, but my problem is the windows can't download via the windows update. So I hope I can install manually. Hey DKYLC, keep me updated when our customer support replies you Actually I have sent the e-mail to your customer support in Taiwan before come to this forum. And they just ask me send the mouse to then to check...... I already told them is not hardware problem..... Quote Link to comment Share on other sites More sharing options...
DKYLC Posted May 2, 2015 Report Share Posted May 2, 2015 I think the support really.......... haha so I reinstall the windows......... Quote Link to comment Share on other sites More sharing options...
DKYLC Posted May 4, 2015 Report Share Posted May 4, 2015 no respond haha Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted May 5, 2015 Report Share Posted May 5, 2015 Sorry guys, I was out from the office for few days! I'll get back to you guys soon! Quote Link to comment Share on other sites More sharing options...
VasiaPupkin Posted May 5, 2015 Author Report Share Posted May 5, 2015 Sorry guys, I was out from the office for few days! I'll get back to you guys soon! not a big loss. Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted June 11, 2015 Report Share Posted June 11, 2015 Now that KSP is in Beta, I thought I might resurrect this thread. Ive been playing off and on since my original posts. Is anyone playing these days? Hey Kennethpype, you mean Kerbal Space Program? Quote Link to comment Share on other sites More sharing options...
VasiaPupkin Posted June 11, 2015 Author Report Share Posted June 11, 2015 Now that KSP is in Beta, I thought I might resurrect this thread. Ive been playing off and on since my original posts. Is anyone playing these days? What do you mean? I'm playin, but not in KSP. Is there any issue with exact game? My mouse works fine. As I said, to solve problem you need to reinstall Windows. Read my posts. Tt Josh, is any updates of software planned? Quote Link to comment Share on other sites More sharing options...
catcopter Posted October 18, 2017 Report Share Posted October 18, 2017 I had the same issue after switchin win7 to win10, but for me helped using this driver: http://ttesports.ru/files/Product_download/tt_esports_command_center_v2.0009.rar Quote Link to comment Share on other sites More sharing options...
dgsylcnky Posted April 19, 2019 Report Share Posted April 19, 2019 hello! my mouse IRIS RGB but software doesn't working. Please help me! (WIN 10 64-BIT) Quote Link to comment Share on other sites More sharing options...
dgsylcnky Posted April 19, 2019 Report Share Posted April 19, 2019 On 6/11/2015 at 4:44 AM, Guest Tt Josh said: Hey Kennethpype, you mean Kerbal Space Program? hello! my mouse IRIS RGB but software doesn't working. Please help me! (WIN 10 64-BIT) Quote Link to comment Share on other sites More sharing options...
ladkii Posted November 1, 2022 Report Share Posted November 1, 2022 I tried to do it many times. The device remains unknown after uninstall and restart. I've been trying to let windows to find drivers automatically and to show the folder with thermaltake drivers installed manualy-nothing works attwifimanager charter spectrum login Quote Link to comment Share on other sites More sharing options...
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