JumpMaster Posted March 3, 2015 Report Posted March 3, 2015 I have been looking to replace the broken enter key on my Challenger Pro Gaming KB, where can I get replacement keys? Johnnysype and Richardsaky 2 Quote
Guest Tt Josh Posted March 3, 2015 Report Posted March 3, 2015 I have been looking to replace the broken enter key on my Challenger KB, where can I get replacement keys? Hey JumpMaster, where are you currently located? We'll get our local office to assist you further on the issue. JumpMaster 1 Quote
JumpMaster Posted March 3, 2015 Author Report Posted March 3, 2015 I am in Israel, hence the problem. I would greatly any assistance - it is very hard to play with a broken enter button Quote
Guest Tt Josh Posted March 3, 2015 Report Posted March 3, 2015 I am in Israel, hence the problem. I would greatly any assistance - it is very hard to play with a broken enter button Hey JumpMaster, We would like you to have a fully functional unit with no discrepancies! Please contact Customer Support at your earliest convenience. Thermaltake Customer Service Email: cs3@thermaltake.com.tw Quote
JumpMaster Posted March 3, 2015 Author Report Posted March 3, 2015 Hey JumpMaster, We would like you to have a fully functional unit with no discrepancies! Please contact Customer Support at your earliest convenience. Thermaltake Customer Service Email: cs3@thermaltake.com.tw I have contacted them several times, through the web site, and have received no response. I will try the e-mail you have provided. Quote
Guest Tt Josh Posted March 3, 2015 Report Posted March 3, 2015 We will have our Customer Support to reply you once they received the email you sent to them. Keep us updated! Quote
JumpMaster Posted March 3, 2015 Author Report Posted March 3, 2015 Will do The assistance is appreciated Quote
Guest Tt Josh Posted March 3, 2015 Report Posted March 3, 2015 Just contact us anytime if you have any further question Quote
JumpMaster Posted March 3, 2015 Author Report Posted March 3, 2015 The Israeli dealer got a hold of me today - thank you for your assistance Quote
Guest Tt Josh Posted March 4, 2015 Report Posted March 4, 2015 The Israeli dealer got a hold of me today - thank you for your assistance Hey JumpMaster, that's great to here! Just fire us a message if you have any question to ask! Josh Quote
bogdan Posted June 1, 2015 Report Posted June 1, 2015 Hello to the Community! Is it possible to buy spare keycaps (few separate keycaps or the entire set) for POSEIDON Z Illuminated keyboard? Quote
Guest Tt Josh Posted June 2, 2015 Report Posted June 2, 2015 Hello to the Community! Is it possible to buy spare keycaps (few separate keycaps or the entire set) for POSEIDON Z Illuminated keyboard? Try contacting our customer support at cs3@thermaltake.com.tw, they will come out with a solution for the keycaps. Quote
Guest Tt Josh Posted June 4, 2015 Report Posted June 4, 2015 Thanks Josh, I will give it a try. Hope it helps! Quote
Gamersforlife584 Posted November 27, 2022 Report Posted November 27, 2022 Hi my new thermaltake level 20 keyboard arrived with two keys broken. Any suggestion where i can buy the keycaps? Quote
TT Lily Posted November 30, 2022 Report Posted November 30, 2022 Hello @Gamersforlife584, Thank you for your message. If it is within the warranty period, could you please request an RMA? https://support.thermaltake.com/RMA_Agreement.aspx Thank you. Quote
princerandall91 Posted September 25, 2025 Report Posted September 25, 2025 I am after a replacement Shift, A and S key for a Challenger Pro Keyboard in the UK. Is there anywhere I can buy them? Quote
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