JumpMaster Posted March 3, 2015 Report Share Posted March 3, 2015 I have been looking to replace the broken enter key on my Challenger Pro Gaming KB, where can I get replacement keys? Johnnysype and Richardsaky 2 Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted March 3, 2015 Report Share Posted March 3, 2015 I have been looking to replace the broken enter key on my Challenger KB, where can I get replacement keys? Hey JumpMaster, where are you currently located? We'll get our local office to assist you further on the issue. JumpMaster 1 Quote Link to comment Share on other sites More sharing options...
JumpMaster Posted March 3, 2015 Author Report Share Posted March 3, 2015 I am in Israel, hence the problem. I would greatly any assistance - it is very hard to play with a broken enter button Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted March 3, 2015 Report Share Posted March 3, 2015 I am in Israel, hence the problem. I would greatly any assistance - it is very hard to play with a broken enter button Hey JumpMaster, We would like you to have a fully functional unit with no discrepancies! Please contact Customer Support at your earliest convenience. Thermaltake Customer Service Email: cs3@thermaltake.com.tw Quote Link to comment Share on other sites More sharing options...
JumpMaster Posted March 3, 2015 Author Report Share Posted March 3, 2015 Hey JumpMaster, We would like you to have a fully functional unit with no discrepancies! Please contact Customer Support at your earliest convenience. Thermaltake Customer Service Email: cs3@thermaltake.com.tw I have contacted them several times, through the web site, and have received no response. I will try the e-mail you have provided. Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted March 3, 2015 Report Share Posted March 3, 2015 We will have our Customer Support to reply you once they received the email you sent to them. Keep us updated! Quote Link to comment Share on other sites More sharing options...
JumpMaster Posted March 3, 2015 Author Report Share Posted March 3, 2015 Will do The assistance is appreciated Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted March 3, 2015 Report Share Posted March 3, 2015 Just contact us anytime if you have any further question Quote Link to comment Share on other sites More sharing options...
JumpMaster Posted March 3, 2015 Author Report Share Posted March 3, 2015 The Israeli dealer got a hold of me today - thank you for your assistance Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted March 4, 2015 Report Share Posted March 4, 2015 The Israeli dealer got a hold of me today - thank you for your assistance Hey JumpMaster, that's great to here! Just fire us a message if you have any question to ask! Josh Quote Link to comment Share on other sites More sharing options...
bogdan Posted June 1, 2015 Report Share Posted June 1, 2015 Hello to the Community! Is it possible to buy spare keycaps (few separate keycaps or the entire set) for POSEIDON Z Illuminated keyboard? Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted June 2, 2015 Report Share Posted June 2, 2015 Hello to the Community! Is it possible to buy spare keycaps (few separate keycaps or the entire set) for POSEIDON Z Illuminated keyboard? Try contacting our customer support at cs3@thermaltake.com.tw, they will come out with a solution for the keycaps. Quote Link to comment Share on other sites More sharing options...
bogdan Posted June 3, 2015 Report Share Posted June 3, 2015 Thanks Josh, I will give it a try. Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted June 4, 2015 Report Share Posted June 4, 2015 Thanks Josh, I will give it a try. Hope it helps! Quote Link to comment Share on other sites More sharing options...
Gamersforlife584 Posted November 27, 2022 Report Share Posted November 27, 2022 Hi my new thermaltake level 20 keyboard arrived with two keys broken. Any suggestion where i can buy the keycaps? Quote Link to comment Share on other sites More sharing options...
TT Lily Posted November 30, 2022 Report Share Posted November 30, 2022 Hello @Gamersforlife584, Thank you for your message. If it is within the warranty period, could you please request an RMA? https://support.thermaltake.com/RMA_Agreement.aspx Thank you. Quote Link to comment Share on other sites More sharing options...
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