Bruno Posted April 1, 2015 Report Share Posted April 1, 2015 I've bought my Theron in 2013, and only now it has showed problems. The scanner doesn't seem to recognize my mousepad (or any other hard surface), and while in the desks it doesn't move smoothly, only when I lift a little bit one of the sides. I'd like to know what should I do, I don't want to buy another mouse HowardAbuh, EkbergDOF and RudyWriltet 3 Quote Link to comment Share on other sites More sharing options...
Tt CSD Posted April 2, 2015 Report Share Posted April 2, 2015 Hi Bruno, Thanks for choosing Thermaltake's products. If the mouse is still in warranty we can provide service. The warranty of the mouse is 2 years, do you have purchasing invoice to show the purchase date ? Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted April 2, 2015 Report Share Posted April 2, 2015 I've bought my Theron in 2013, and only now it has showed problems. The scanner doesn't seem to recognize my mousepad (or any other hard surface), and while in the desks it doesn't move smoothly, only when I lift a little bit one of the sides. I'd like to know what should I do, I don't want to buy another mouse Hey Bruno, just provide the invoice or receipt for us and our customer support will assist you further on the issue Quote Link to comment Share on other sites More sharing options...
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