Johann v d Walt Posted April 24, 2015 Report Share Posted April 24, 2015 Good day to all, I got my Level 10 S/N:MO-L TM0091208002828 Military green mouse 2 days ago. Love it BUT now it freeze and the restarts. And when i want to change the DPI mid game with the side switch it minimizes my game. Have reinstalled drivers , program and changed mouse pad What now? I am running Win 7 Ultimit 64 bit and have thied USB 2 and 3 port please help I am in South Africa If anyone has a answer please help KarasevLS and Josephmt 2 Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted April 24, 2015 Report Share Posted April 24, 2015 Good day to all, I got my Level 10 S/N:MO-L TM0091208002828 Military green mouse 2 days ago. Love it BUT now it freeze and the restarts. And when i want to change the DPI mid game with the side switch it minimizes my game. Have reinstalled drivers , program and changed mouse pad What now? I am running Win 7 Ultimit 64 bit and have thied USB 2 and 3 port please help I am in South Africa Hey Johann, did you customized the buttons? or try to reset the settings back to the default settings from the software (there is an icon on the top right to reset the settings). Keep me updated! Quote Link to comment Share on other sites More sharing options...
Johann v d Walt Posted April 24, 2015 Author Report Share Posted April 24, 2015 The only macro I uses is B left side and that is for TS push to talk and I play BF4 on 800 DPI at 1000Hz looks like after I uninstalled the program it has stoped Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted April 24, 2015 Report Share Posted April 24, 2015 Try to reset the setting and set it to the one you wanted and see how it goes. If you're still encountering the same problem, let us know ThermalMike 1 Quote Link to comment Share on other sites More sharing options...
Johann v d Walt Posted April 24, 2015 Author Report Share Posted April 24, 2015 Thank you will stay in touch Quote Link to comment Share on other sites More sharing options...
Johann v d Walt Posted April 26, 2015 Author Report Share Posted April 26, 2015 Good day I have re-installed the drivers, program and all from the Thermal take site. And it started freezing again and when i adjust the DPI while in game it minimizes the game. So now I wounder if the Level 10 program and my GK - Osmium keyboards program might be clashing. Like some of the manufacturers that is known Because as soon as I uninstall the mouse program the it sticks a lot less. Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted April 27, 2015 Report Share Posted April 27, 2015 Good day I have re-installed the drivers, program and all from the Thermal take site. And it started freezing again and when i adjust the DPI while in game it minimizes the game. So now I wounder if the Level 10 program and my GK - Osmium keyboards program might be clashing. Like some of the manufacturers that is known Because as soon as I uninstall the mouse program the it sticks a lot less. Hey Johann, kindly contact our customer support at cs1@thermaltake.com and we will have our local staff to assist you further on the issue Quote Link to comment Share on other sites More sharing options...
Johann v d Walt Posted April 27, 2015 Author Report Share Posted April 27, 2015 Thanks enjoy your day. Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted April 27, 2015 Report Share Posted April 27, 2015 Fire us a message if you have further questions! Quote Link to comment Share on other sites More sharing options...
Johann v d Walt Posted April 27, 2015 Author Report Share Posted April 27, 2015 I sent a mail with my detail I will keep you posted. Thanks again Quote Link to comment Share on other sites More sharing options...
Johann v d Walt Posted April 27, 2015 Author Report Share Posted April 27, 2015 Good day I have had no response from the mail i sent. Must I stick this mouse back up the rear end of the supplier or what. Sorry for the crud maner. Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted April 28, 2015 Report Share Posted April 28, 2015 Good day I have had no response from the mail i sent. Must I stick this mouse back up the rear end of the supplier or what. Sorry for the crud maner. Hey Johann, i'll check with the Customer Support for you. In the meantime, you can check with the store where you purchased the mouse whether you can have a replacement or not. Keep me updated! Quote Link to comment Share on other sites More sharing options...
raj yadav Posted February 20, 2018 Report Share Posted February 20, 2018 To the very great for https://passwordwindows10.com/ most great site. Quote Link to comment Share on other sites More sharing options...
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