Asdico Posted July 12, 2015 Report Share Posted July 12, 2015 Hey! A few days ago I wanted to start using my old Black Element gaming mouse again, and I can't seem to install its software anymore. During the installation, I get this message: "File Error The following error occured on the file 'C:\Program Files (x86)\Tt eSPORTS\Tt eSPORTS BLACK Element\BlackElement.exe'. Määritettyä tiedostoa ei löydy (= finnish, rougly translates to "The specific file is not found" (0x2)" At that point I can choose to cancel the installation, try again or skip. If I skip, the setup finishes, which requires a restart of my computer. However, the software doesn't get installed and I can't find it from my PC. Are there any known fixes for this problem? I have tried System Restore, CCleaner to fix errors, I have defrag'd C:\ but no help. JeremybbName and Josephliz 2 Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted July 13, 2015 Report Share Posted July 13, 2015 Hey Asdico, did you download the software for the website? Here's the link...LINK After installation, there's another firmware update link from the product page for you to update, try that too. Quote Link to comment Share on other sites More sharing options...
Asdico Posted July 13, 2015 Author Report Share Posted July 13, 2015 Hey Josh, I downloaded the software from the website and I still get the same error. I even tried to use the Firmware updater before installing but that didn't help either. Quote Link to comment Share on other sites More sharing options...
Asdico Posted July 17, 2015 Author Report Share Posted July 17, 2015 Just came to tell that I got the problem solved, it was actually my antivirus Avast blocking the BlackElement.exe. I simply turned off my antivirus and now I'm ready to frag again! Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted July 20, 2015 Report Share Posted July 20, 2015 Glad to know that you're back on track! Quote Link to comment Share on other sites More sharing options...
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