fr4nk0s Posted July 30, 2015 Report Share Posted July 30, 2015 th This headset the driver dont work with win 10 help ! ThosikFup, nataGomb and Josephliz 3 Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted July 31, 2015 Report Share Posted July 31, 2015 th This headset the driver dont work with win 10 help ! As Windows 10 has just release not long ago, and we are still doing some testing on the new win 10, therefore, it's still not supported. Quote Link to comment Share on other sites More sharing options...
fr4nk0s Posted July 31, 2015 Author Report Share Posted July 31, 2015 ok, ty Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted August 3, 2015 Report Share Posted August 3, 2015 no worries Quote Link to comment Share on other sites More sharing options...
Carim Posted August 14, 2015 Report Share Posted August 14, 2015 Any update about supporting that headset in windows 10? Today I upgrade my machine from win 8.1 (where headset works great) to win 10. Now on maximum system volume I hear bearly some sound form headphones. I used default drivers and theres from website, both not work Quote Link to comment Share on other sites More sharing options...
fr4nk0s Posted September 16, 2015 Author Report Share Posted September 16, 2015 The driver is released? Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted September 17, 2015 Report Share Posted September 17, 2015 We will discuss with the team and keep you guys updated Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted September 17, 2015 Report Share Posted September 17, 2015 Hi guys, due to the statement from our audio chip supplier, VT1620ã€VT1630A and CM108B will stop production and no further development plan for Windows 10 driver. Tt eSPORTS USB gaming headset - SHOCK Oneã€SHOCK Spin HDã€BAHAMUT and SHOCK 3D 7.1 (Environment sound effect for SHOCK 3D 7.1 can be enabled if the part number is before 2015.10) will also stop supporting the newest Microsoft operation system – Windows 10. Quote Link to comment Share on other sites More sharing options...
VANDUX Posted November 12, 2015 Report Share Posted November 12, 2015 Hi guys, due to the statement from our audio chip supplier, VT1620ã€VT1630A and CM108B will stop production and no further development plan for Windows 10 driver. Tt eSPORTS USB gaming headset - SHOCK Oneã€SHOCK Spin HDã€BAHAMUT and SHOCK 3D 7.1 (Environment sound effect for SHOCK 3D 7.1 can be enabled if the part number is before 2015.10) will also stop supporting the newest Microsoft operation system – Windows 10. Is there any plan to reinbourse or give new headsets that works with Win 10 the people like me who have purchased the headset believing in the TT brand? Thanks and Regards, Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted November 12, 2015 Report Share Posted November 12, 2015 Is there any plan to reinbourse or give new headsets that works with Win 10 the people like me who have purchased the headset believing in the TT brand? Thanks and Regards, Sorry Vandux, we are unable to provide a new headset due to the incompatibility Quote Link to comment Share on other sites More sharing options...
Z3roNova Posted March 29, 2016 Report Share Posted March 29, 2016 hi there i hope i am in the right place here. I have a seriuos problem with my headset here. i installed a new desktop with win / home premimum 64 bit. and have my tv as screen with hdmi connection. the headset worked fine till yesterday when i connected it to the new machine but the pc is not plug and play the device and nothing at all happens that there would be a headset??? the sound is coming out of the tv speakerall time. I think it may be because there are no drivers for the headset? because i lost my software cd i cant install them manually. but i cant find any easy way to get these drivers on the internet. do you know how to find a solution to these problems in any way?? Your help would be so much appreciated. thx for any reply Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted March 30, 2016 Report Share Posted March 30, 2016 hi there i hope i am in the right place here. I have a seriuos problem with my headset here. i installed a new desktop with win / home premimum 64 bit. and have my tv as screen with hdmi connection. the headset worked fine till yesterday when i connected it to the new machine but the pc is not plug and play the device and nothing at all happens that there would be a headset??? the sound is coming out of the tv speakerall time. I think it may be because there are no drivers for the headset? because i lost my software cd i cant install them manually. but i cant find any easy way to get these drivers on the internet. do you know how to find a solution to these problems in any way?? Your help would be so much appreciated. thx for any reply There's no software for the headset. However, you might need to try to change the audio output from your computer, you need to change to the headset instead of others. Quote Link to comment Share on other sites More sharing options...
Z3roNova Posted March 30, 2016 Report Share Posted March 30, 2016 But where and how? it doesent make any sense because my pc isnt even recognizing there is a headset ?? Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted March 31, 2016 Report Share Posted March 31, 2016 But where and how? it doesent make any sense because my pc isnt even recognizing there is a headset ?? You can go to CONTROL PANEL > SOUND and make sure the DEFAULT OUTPUT is set as the headset. Quote Link to comment Share on other sites More sharing options...
Daivid Posted May 12, 2016 Report Share Posted May 12, 2016 Hi... This isnt Right!!! we buy this headset and we want compabillaty with win 10...you can contact to microsoft for sulation! do you think with this support ، our next headset will be TT???!!! in windows 10 DTS can not be enabled!!! sorry for my bad english but i am so angry!!! Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted May 13, 2016 Report Share Posted May 13, 2016 Hi... This isnt Right!!! we buy this headset and we want compabillaty with win 10...you can contact to microsoft for sulation! do you think with this support ، our next headset will be TT???!!! in windows 10 DTS can not be enabled!!! sorry for my bad english but i am so angry!!! Hi David, which country are you from? We'll get the local support to assist and they might be able to replace a headset for you that's compatible with win10. Daivid 1 Quote Link to comment Share on other sites More sharing options...
Daivid Posted May 14, 2016 Report Share Posted May 14, 2016 very thanks for your answer...my opinion changed with your answer , even i cant get your support.. i am from iran...garanti company Name is : PANA thanks again for your respect to customers...this is so valuable for me Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted May 17, 2016 Report Share Posted May 17, 2016 very thanks for your answer...my opinion changed with your answer , even i cant get your support.. i am from iran...garanti company Name is : PANA thanks again for your respect to customers...this is so valuable for me Hey David, here's our support email: cs1@thermaltake.com Please send an email to them and we will have someone to assist you further. Quote Link to comment Share on other sites More sharing options...
cipidani Posted May 23, 2016 Report Share Posted May 23, 2016 Hi ppl.Does the problem with driver for windows 10 was fixed somehow or there exists something i could do to it?Will just make me sad not to use my headset at full potential for some stupid windows incompatibility issue.. I own from some quite time this headset and its out of warranty.I buyed them from Emag (www.emag.ro) from Romania,Bucharest. Someone from officials abit of help.Thank you,in advance!!! Headset code:HT-SHO001EC1212001071 Quote Link to comment Share on other sites More sharing options...
cipidani Posted May 26, 2016 Report Share Posted May 26, 2016 WoaW no help? Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted May 27, 2016 Report Share Posted May 27, 2016 WoaW no help? Please send the email to cs2@thermaltake.com as well. NOTE: it might take 3-5 working days for the support to reply the email. cipidani 1 Quote Link to comment Share on other sites More sharing options...
cipidani Posted June 8, 2016 Report Share Posted June 8, 2016 Thank you,Tt Josh! Quote Link to comment Share on other sites More sharing options...
-ZeRo- Posted June 20, 2016 Report Share Posted June 20, 2016 I found the solution which is to config it manually from: "Control panel -> Hardware and Sound -> *Sound -> Manage audio devices* -> SpeakersTtShockOne/HeadphoneTtShockOne/etc -> Properties" And you need to activate all the options so you have to configure your headset manually. But, there any way to do it like old way? i mean you open your Tt Shock One software, and you configure it from there... Thanks for reading! Greetings from Chile *Sorry for my bad english :s Quote Link to comment Share on other sites More sharing options...
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