EllessarSama Posted April 12, 2020 Report Share Posted April 12, 2020 Hi! Can please someone help me with an urgent issue?. I bought 3 years ago a 1000 w thermaltake psu, it worked for the last 3 years, but some days ago ive tried to turn the pc on and it didnt. After trying many different sollutions, i plugged a different and oldest psu i had from another computer and the pc turned on, thats how i figured out that the problem is my thermaltake psu, 2 weeks ago ive tried and tried to contact with thermaltake techncal support sending requests to the following email: support@thermaltakeusa.zendesk.com and i have also completed and sent a form in this page: https://my.thermaltake.com/latam/csErma.aspx Yet i didnt recieve ANY tipe of answer from Thermaltake, my psu is still under warranty period(5 years), can someone tell me what can i do?. I live in Buenos Aires, Argentina. Does anyone know if there is a phone number where i can contact them and finally solve this issue? Or any other way/form/email where i can inform my issue?. Thank you very much in advance for any response that you can give me. Quote Link to comment Share on other sites More sharing options...
Lars Mathisen Posted May 3, 2020 Report Share Posted May 3, 2020 Hi the support of thermaltek is realy bad. i have also a bad PSU with 10 years of warrenty. I also bought this 3 years ago and after 1 year it dident work any more. I godt it replays from the dealer but now this newer one is behaving strange. The one i have is PS TPI 1250D. Alsp have made a RMA from Thermaltake home page but now answer. Hmm. Good luck with your's - Kind Regards Lars Quote Link to comment Share on other sites More sharing options...
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