The Regicide Posted April 13, 2020 Report Share Posted April 13, 2020 Hi all So i got this problem with my Cooler , there is no light in the pump with Thermaltake logo , i saw this problem like 4 days ago . there is one time the light work but can change anything ( like its stuck or something like this ) .But its been 2 days there no light in , and i want to know how to fix it ?I checked there is nothing unplunged , re install the software , and Windows but still the same problem …. PS : Sory for my bad English im French Thx Quote Link to comment Share on other sites More sharing options...
Regnever Posted May 3, 2020 Report Share Posted May 3, 2020 Same issue here, can we get someone from Thermaltake to look into this things please ? Quote Link to comment Share on other sites More sharing options...
Tack Posted May 3, 2020 Report Share Posted May 3, 2020 have you tried hooking it up do a different port on the controller? Quote Link to comment Share on other sites More sharing options...
The Regicide Posted May 3, 2020 Author Report Share Posted May 3, 2020 2 hours ago, Tack said: have you tried hooking it up do a different port on the controller? Yes , and i also tried Clear Cmos , but still the same issue . Quote Link to comment Share on other sites More sharing options...
Tack Posted May 3, 2020 Report Share Posted May 3, 2020 Cmos will have nothing to do with this. Can you post some pics of how its all hooked up. Also are all the fans working correctly or are they having issue as well? Edit: can you also post a screenshot of the rgbplus software and what port do you have the waterblock plugged into on the controller Quote Link to comment Share on other sites More sharing options...
The Regicide Posted May 3, 2020 Author Report Share Posted May 3, 2020 2 hours ago, Tack said: Cmos will have nothing to do with this. Can you post some pics of how its all hooked up. Also are all the fans working correctly or are they having issue as well? Edit: can you also post a screenshot of the rgbplus software and what port do you have the waterblock plugged into on the controller Everything work perfectly except the pump head light look at those picture you asked Quote Link to comment Share on other sites More sharing options...
Tack Posted May 3, 2020 Report Share Posted May 3, 2020 Can you post a pic of the controller Quote Link to comment Share on other sites More sharing options...
The Regicide Posted May 3, 2020 Author Report Share Posted May 3, 2020 1 hour ago, Tack said: Can you post a pic of the controller Quote Link to comment Share on other sites More sharing options...
Tack Posted May 4, 2020 Report Share Posted May 4, 2020 have you attempted to swap where the waterblock rgb is pluged in with one of the ports the fan is in? Also can you take a closer pic of this connector don't know if its the lighting just looks odd to me Quote Link to comment Share on other sites More sharing options...
The Regicide Posted May 4, 2020 Author Report Share Posted May 4, 2020 2 hours ago, Tack said: have you attempted to swap where the waterblock rgb is pluged in with one of the ports the fan is in? Also can you take a closer pic of this connector don't know if its the lighting just looks odd to me Yep have tried it but didn't work Quote Link to comment Share on other sites More sharing options...
Tack Posted May 4, 2020 Report Share Posted May 4, 2020 So the only real thing that stands out is that possible wine strain happened on the cable going to the waterblock. That red wire is looking pretty kinked/strained but no telling if that what is causing it. Sadly I think the only fix would be a rma as nothing other then that stands out to me. The Regicide 1 Quote Link to comment Share on other sites More sharing options...
The Regicide Posted May 4, 2020 Author Report Share Posted May 4, 2020 18 minutes ago, Tack said: So the only real thing that stands out is that possible wine strain happened on the cable going to the waterblock. That red wire is looking pretty kinked/strained but no telling if that what is causing it. Sadly I think the only fix would be a rma as nothing other then that stands out to me. Since i bought it i never touch the controler nor unplug it , ths issue happen recently , and yeah i guess its not a cable fault . And about the RMA its is not possible i think because a made some custom watercooling . My fault i didn't think twice before making this decision . Anyways , the fact is that i dont understand its that im not alone who expérience this issue , Track Thank you for your Help Quote Link to comment Share on other sites More sharing options...
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