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Good luck. I have problems with my Quads that Tech support said I need to RMA them. I have now been waiting since 5/12 for them to approve the RMA. So far I have had my Ring Quad fans for 3 weeks. I contacted Tech support the next day as there are two fans that are bad and a problem with the power on the controller. If I dont hear anything soon about the RMA I will just be sending them back for a refund. There Tech support is lacking in a very bad way. 

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