NikTheGeek Posted June 21, 2020 Report Share Posted June 21, 2020 Just got a Core V21 earlier this week and noticed this weeked that the front USB 3 sockets aren't working. It's only a plug socket to the mboard and then 2 usb sockets in a holder, so no idea how it can have been manufactured badly, but it doesn't work. Obviously the mboard is fine. The front usb from the old case worked and in fact, if I remove the front usb from the old case and plug that back in to the mboard (inside the V21), they work, but not the supplied one with the V21. Unfortunately, I've already built the case now and it would be a real pain to have to return it to Scan. Any chance someone from Thermaltake can post me one out? I knew I should have spent more and gone for the Level 20 VT, but not to worry. I still like the V21 - if it worked properly! thanks in advance Nik Quote Link to comment Share on other sites More sharing options...
TT James Posted June 22, 2020 Report Share Posted June 22, 2020 4 hours ago, NikTheGeek said: Just got a Core V21 earlier this week and noticed this weeked that the front USB 3 sockets aren't working. It's only a plug socket to the mboard and then 2 usb sockets in a holder, so no idea how it can have been manufactured badly, but it doesn't work. Obviously the mboard is fine. The front usb from the old case worked and in fact, if I remove the front usb from the old case and plug that back in to the mboard (inside the V21), they work, but not the supplied one with the V21. Unfortunately, I've already built the case now and it would be a real pain to have to return it to Scan. Any chance someone from Thermaltake can post me one out? I knew I should have spent more and gone for the Level 20 VT, but not to worry. I still like the V21 - if it worked properly! thanks in advance Nik PM you Quote Link to comment Share on other sites More sharing options...
NikTheGeek Posted June 22, 2020 Author Report Share Posted June 22, 2020 8 hours ago, TT James said: PM you Thanks James, appreciated. Quote Link to comment Share on other sites More sharing options...
Modulo Posted December 5, 2020 Report Share Posted December 5, 2020 hey Nik, I've had the same issue with my View 31 I built a couple of years ago, just never got around to addressing it. I am also having an issue where my Corair USB headphones are not recognized on boot in the USB 2 ports on the case. Did you get a solution from TT on this issue? Quote Link to comment Share on other sites More sharing options...
zikuboss Posted October 29, 2021 Report Share Posted October 29, 2021 I just built in Thermaltake core V21 and just noticed the same: only one of the front usb 3.0 ports is working (tried plugging in various keyboards, mice, phones, wireless adapter). I also reseated the front header motherboard connection. No results. Any help would be appreciated. Quote Link to comment Share on other sites More sharing options...
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