Avenger86 Posted August 18, 2020 Report Share Posted August 18, 2020 Hello, friends! I have a problem with my PSU. https://www.youtube.com/watch?v=xngQa1hXoRg If i start gaming CS GO or start stress test CPU noise disappears. what could it be? Quote Link to comment Share on other sites More sharing options...
TT0987 Posted August 19, 2020 Report Share Posted August 19, 2020 Hi Avenger86 Thank you reaching our here. We have two PFCs in that model, one for high workload and the other for low. I am guessing the PFC work with low workload is having some problems, maybe off setting. Could you let me know the S/N number in the back of your power supply, and contact our Customer Service for a possible replacement. and let us study the issue with your power supply. Thanks. Customer Service: USA/Canada/South America: support@thermaltakeusa.zendesk.com Europe support@thermaltake.de Australia/ New Zealand rma@thermaltake.com.au Quote Link to comment Share on other sites More sharing options...
Avenger86 Posted August 19, 2020 Author Report Share Posted August 19, 2020 2 hours ago, Joshua Chang said: Hi Avenger86 Thank you reaching our here. We have two PFCs in that model, one for high workload and the other for low. I am guessing the PFC work with low workload is having some problems, maybe off setting. Could you let me know the S/N number in the back of your power supply, and contact our Customer Service for a possible replacement. and let us study the issue with your power supply. Thanks. Customer Service: USA/Canada/South America: support@thermaltakeusa.zendesk.com Europe support@thermaltake.de Australia/ New Zealand rma@thermaltake.com.au Hello, dear friend! Serial number is PSTPI1050F2FDPE1AR000238 I sent it to support@thermaltake.de. Tnx for answer! TT0987 1 Quote Link to comment Share on other sites More sharing options...
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