JCinVA Posted August 29, 2020 Report Share Posted August 29, 2020 Just received my unit today. I disconnected the old power supply which was working fine. I installed the new unit, attached all the connections I needed and tried to power up the unit. I get nothing and yes the switch on the back of the of the PS is on. Am I missing something? Quote Link to comment Share on other sites More sharing options...
outume Posted August 30, 2020 Report Share Posted August 30, 2020 This is strange. So what is the the unit you got and the old one. (edit) also include your specs Quote Link to comment Share on other sites More sharing options...
JCinVA Posted August 30, 2020 Author Report Share Posted August 30, 2020 Model SP-500ah2nkw The machine it's in is an HP Z200 Standard MB and power supply that comes in that. It's running WIN 10 I needed a new PSU becasue I out a new Video Card in that requires power. Hope that helps and thanks in advance. Quote Link to comment Share on other sites More sharing options...
TT0987 Posted September 1, 2020 Report Share Posted September 1, 2020 Hi JCinVA, Thanks for your message. We suggest you do the RMA process first, then we can do the test to see the problems. Thanks Quote Link to comment Share on other sites More sharing options...
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