pamarakos Posted September 7, 2020 Report Share Posted September 7, 2020 Hi all Just purchased a 5 fan pack with riing plus 12 (it was the only choice to have 4 in hand needed) so I purchased a tt sync controller as well to connect it with my asus z490 motherboard. So I got it all running and just found out that in order to sync the 3 fan which are on the 360 radiator, I should have all connected to port 1 on the controller, otherwise it doesn't sync with the same colours. So I did it BUT this way the 4th fan used on the back of my case is always on different color since it is connected on 2nd port of one side of the controller, this is how it's supposed to work? So the only way to have them all synced up is I should buy a 2nd sync controller and have it hooked up on the 2nd addressable header of the M/B and connect that 4th fan on 1st port alone? Is there any other way? Thanks Quote Link to comment Share on other sites More sharing options...
TT CPM Posted September 8, 2020 Report Share Posted September 8, 2020 Hi, Based on your description, you have total 7 fans connected to TT Sync controller, and you have 2 fans plugged to the side that has sync issue, please correct me if wrong, Can you try to swap the fans on port 1 and port 2, cuz it looks like the fan on port 1 didnt send commands to port 2, i assume both ports are functioning normal. If all fans you have are Riing plus or Riing Duo, it is fine to plug total 9 fans to one TT Sync controller. Quote Link to comment Share on other sites More sharing options...
pamarakos Posted September 8, 2020 Author Report Share Posted September 8, 2020 4 hours ago, TT CPM said: Hi, Based on your description, you have total 7 fans connected to TT Sync controller, and you have 2 fans plugged to the side that has sync issue, please correct me if wrong, Can you try to swap the fans on port 1 and port 2, cuz it looks like the fan on port 1 didnt send commands to port 2, i assume both ports are functioning normal. If all fans you have are Riing plus or Riing Duo, it is fine to plug total 9 fans to one TT Sync controller. Let me make it clear I have a total of 4 fans, in the begining I ve connected the first 3 on one side and the 4th on another (in nr.1 port of course) but I ve seen that only the two that were connected in port 1 on each side were in sync. So I ve used all nr.1 ports on each side for the first 3 and a nr.2 port for the 4th fan. So now 3 fans are in sync but the 4th fan that is on port 2 of one side is out of sync of course, so is there a way to make them all sync or is this how this controller works? 1-1-1 in their own sync, 2-2-2 in their own sync, 3-3-3 in their own sync? For example when rainbow is chosen in aura, 3 fans which are on port 1 are yellow-blue-green but the 4th which are in 2nd port is purple-orange-yellow. I think I ve made it clear enough now:) Also one other thing I ve noticed is Flash and Dash is not working at all, correct? Thanks a lot Quote Link to comment Share on other sites More sharing options...
TT CPM Posted September 10, 2020 Report Share Posted September 10, 2020 Thank you for the detail. Discussed with our R&D team, to verify if this is a hardware issue or software issue, could you please try one more thing. Please connect these 4 fans as 1-2 and 1-2, keep one side of controller empty, and please let me know the following info. 1. photos of these fans when running AURA rainbow, flash or dash? 2. Do the fans run our default rainbow mode when you turn on PC? Quote Link to comment Share on other sites More sharing options...
pamarakos Posted September 10, 2020 Author Report Share Posted September 10, 2020 3 hours ago, TT CPM said: Thank you for the detail. Discussed with our R&D team, to verify if this is a hardware issue or software issue, could you please try one more thing. Please connect these 4 fans as 1-2 and 1-2, keep one side of controller empty, and please let me know the following info. 1. photos of these fans when running AURA rainbow, flash or dash? 2. Do the fans run our default rainbow mode when you turn on PC? Hi and thanks for your response, well things are like this 1. Even now using 1-1-1 and one in the 2 or when used 1-2 and 1-2 connectors the fans that are connected to the nr.2 ports are in perfect sync each other as are the fans in port 1 but in different timing. For example when colors on first two are orange-purple-red the colors in the other two are yellow-green-blue. It's hard to take a photo but I did:) also concerning flash and dash they shut down completely if I choose this effect. This is one of my questions in asus forum as well. 2. No they run the color cycle until windows logon screen when they start the rainbow effect, set from the previous time in aura without me touching anything of course. Quote Link to comment Share on other sites More sharing options...
pamarakos Posted September 10, 2020 Author Report Share Posted September 10, 2020 Also I have one more maybe helpful detail (or not) in Armoury crate, tide effect appears on the 4th fan just after the same effect completes in the other 3 perfectly synced fan, it's like the tt controller delays the 2nd port until the 1st port completes the effect. Quote Link to comment Share on other sites More sharing options...
TT CPM Posted September 14, 2020 Report Share Posted September 14, 2020 Hi, It looks like it is software issue, not sure ASUS changed anything about light effects. The reason I said that is TT sync controller do receive commands from AURA and pass to the fans, and the fans are working fine. We will contact ASUS team to check this issue as well. Quote Link to comment Share on other sites More sharing options...
pamarakos Posted September 14, 2020 Author Report Share Posted September 14, 2020 Always asus gives a headache, so if I understood correctly the tt sync controller doesn't make its own effects, it just acts as a splitter but also makes teams with the fans, 1-1-1 / 2-2-2 / 3-3-3. Correct? Hope we get to the bottom of it, it's annoying:( Quote Link to comment Share on other sites More sharing options...
TT CPM Posted September 15, 2020 Report Share Posted September 15, 2020 Correct, TT sync is a hub to send command to the products plugged in, it does not have light effects built-in. Quote Link to comment Share on other sites More sharing options...
pamarakos Posted September 15, 2020 Author Report Share Posted September 15, 2020 11 hours ago, TT CPM said: Correct, TT sync is a hub to send command to the products plugged in, it does not have light effects built-in. So why does it try to "interpret" wrong a single signal from a single argb header and not just multiply it the same to the 9 headers of the controller?? Quote Link to comment Share on other sites More sharing options...
TT CPM Posted September 16, 2020 Report Share Posted September 16, 2020 TT Sync controller sends the same command to 1-1-1, 2-2-2, and 3-3-3, means every 1st port will receive the same command. Every MB has different max LED support, some are 200 LEDs, some just 150 LEDs, in order to ensure every product plugged can work properly, we uses parallel design to send command to those ports. Quote Link to comment Share on other sites More sharing options...
pamarakos Posted September 16, 2020 Author Report Share Posted September 16, 2020 4 hours ago, TT CPM said: TT Sync controller sends the same command to 1-1-1, 2-2-2, and 3-3-3, means every 1st port will receive the same command. Every MB has different max LED support, some are 200 LEDs, some just 150 LEDs, in order to ensure every product plugged can work properly, we uses parallel design to send command to those ports. Yes I understood this with the ports first hand:) The thing is that I m way below the limit since asus supports 500 leds and I m at 48 with the 4fans*12 leds each, also how do you count leds since are all plugged in the tt controller? I mean the one of the two ports on the mb is used and it goes straight to the controller, so if I put in aura settings 12 leds then the one fan in the 4th port connected is shutting off its leds, from that point either I put 24, or 36 or 48 results are the same, mentioned earlier. Something fails to multiply the same signal to all ports, is it the controller that receives one and only signal frim the m/b or the m/b that sends faulty bitstream? Quote Link to comment Share on other sites More sharing options...
TT CPM Posted September 17, 2020 Report Share Posted September 17, 2020 I am not sure if AURA changed anything, but what i know is AURA sends one signal to our controller, and the controller just pass it to the products, I will contact AURA team to check if they change the way to send signal. Quote Link to comment Share on other sites More sharing options...
pamarakos Posted September 17, 2020 Author Report Share Posted September 17, 2020 4 hours ago, TT CPM said: I am not sure if AURA changed anything, but what i know is AURA sends one signal to our controller, and the controller just pass it to the products, I will contact AURA team to check if they change the way to send signal. Probably they changed something since the controller cannot set the 4th fan correctly. I can send you any file or setting you might need from my system since asus is not famous of its response time. Please let me know what you need to help you solve this! Thanks Quote Link to comment Share on other sites More sharing options...
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