NeoTime Posted November 27, 2020 Report Share Posted November 27, 2020 Hello, I've got 2 set of 3 riing quad with 2 controllers. Both installed properly. I've tryed the Y cable, separate cable, cable directly on the case etc etc. Everything. But still in the TT RGB Plus I can only see one controller and control only one of both. When I unplug the controller that is working, all the setup (colors and fan speed) goes to the other controller. So the controller is properly installed and it's working. Just a bug from TT RGB Plus. It's so sad to get that kind of bug when you pay 300$ for fans... Any idea ? D33pN16h7 1 Quote Link to comment Share on other sites More sharing options...
Qibla Posted December 13, 2020 Report Share Posted December 13, 2020 I've had this issue constantly. Sometimes I've fixed it by unplugging and replugging the controller, sometimes it just fixes itself. This morning it wasn't detecting my 2nd controller, and after restarting my pc, now it only detects 1 of my 6 fans at all and a warning for controller 1 pops up. I uninstalled the software and used the TTController instead and it detects all 6 fans so it's 100% this ####Tt RGB Software that's broken, not your setup. Quote Link to comment Share on other sites More sharing options...
DavidB89 Posted December 13, 2020 Report Share Posted December 13, 2020 Exact same case here, i tried so hard to fix that ... First i used the 1.3.8 software and it crashed everytime i started the .exe After that i tested the 1.3.9, it started but without fans detected .. After that, the software started with an error message sayin there is an issue with controller 1 and it close just after that. After that, dont know how and why but it worked !!! YES ! it worked with a new error message, 2 errors message to be exact but it worked for 3-4 days And now guess what ? Now it depend, sometimes it detect 1 controller, sometimes 0 but i never saw the 2 controllers being detected in same time since many days now ... Sometimes i got 2 of 5 fans on first controller detected, sometimes its only 2 of 4 fans on the second controller ... This is a big mess and they uploaded the last software few days ago after many month after release the latest version .. I'm so mad i already spend more than 20 hours on forums, reddit, youtube ... I'm tired of that, 9 fans, so expensive ... #feelsbadman Quote Link to comment Share on other sites More sharing options...
D33pN16h7 Posted December 19, 2020 Report Share Posted December 19, 2020 I have exactly this problem, Tried to reinstall the crappy software sometimes work sometimes not, wondering if TT team has something to say I'll be returning all my 14 fans if they don't provide a reasonable answer by Christmas. These are one of the most expensive fans out there is not acceptable that TT is not providing quality on their software. Quote Link to comment Share on other sites More sharing options...
SlamYourClam Posted December 19, 2020 Report Share Posted December 19, 2020 They just sit silently on the forums and even thought this issue is everywhere, they dont even bother to repsond. Its like they repsons selectively to who needs help it seems lol. Quote Link to comment Share on other sites More sharing options...
Extortion17 Posted March 23 Report Share Posted March 23 Start up the program, Go to device manager uninstall the device it should be a USB hub with a warning triangle. rescan on the blue window up top and it should apper in the program screen. Screen shots are coming. This is not a fix however it is a work around. I might be able to fix it by renaming the controller , however I haven't attempted that yet. Quote Link to comment Share on other sites More sharing options...
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