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Cannot find Fan controller Error code: H_0x0001


Nytro

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I recently purchased the Thermaltake - Pure Plus 12 LED RGB (Triple Pack) from bestbuy and upon getting everything wired up and installed I get this message from the TTRGBPlus program.  Not sure what to do.  I checked my wiring and everything looks pretty good.  Currently,  when PC is on the fans are spinning and im getting mixed colors.  I just cant get the #### thing to sync up with my PC.

PC spec:

Asus Tuf x570 w/ wifi,  Ryzen 7 3800X,  Corsair RM1000 power supply,  32GB G.Skill ram.

 

 

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