stylinred Posted January 25, 2021 Report Share Posted January 25, 2021 Hi there I've been trying to get a hold from someone at thermaltake for a couple of weeks now, and I've not had any luck. I tried the thermaltake reddit page and was directed to try my luck here, so here I am. I submitted a service request on the 14th of January, for my psu that failed, but have yet to hear anything Any help would be appreciated! T138204 is my request# It seems very bleak as all I've seen and heard are other users who've waited for months and haven't heard back from thermaltake. Thanks! Quote Link to comment Share on other sites More sharing options...
stylinred Posted January 28, 2021 Author Report Share Posted January 28, 2021 Wow are things really that bad? I'm so disappointed 😕 Quote Link to comment Share on other sites More sharing options...
AlexanderFuSheng Posted April 30, 2021 Report Share Posted April 30, 2021 Try this email address, it has worked well for me in the past. support@thermaltakeusa.zendesk.com Also, try filling out an RMA request here. This also has worked well for me. Thermaltake - Service Center Quote Link to comment Share on other sites More sharing options...
TT Lily Posted May 5, 2021 Report Share Posted May 5, 2021 Please write to cs3@thermaltake.com.tw if you have any queries. I understand the waiting process may be frustrating for you; thank you for your patience. Quote Link to comment Share on other sites More sharing options...
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