Pray Posted August 4, 2021 Report Share Posted August 4, 2021 Black v2 firmware v1.09 software 2.0012 mouse moves vertically as expected, but horizontally left to right or vv it would struggle and would move vertically sideways Quote Link to comment Share on other sites More sharing options...
Pray Posted August 5, 2021 Author Report Share Posted August 5, 2021 like hitting a barrier, bouncing off the barrier and then deviating trying to get around it. Bin and buy another? Quote Link to comment Share on other sites More sharing options...
Pray Posted August 5, 2021 Author Report Share Posted August 5, 2021 like hitting a barrier, bouncing off the barrier and then deviating trying to get around it. Bin and buy another? It started as a few seconds of hitting the wall and then it would disappear returning to normal without pushing buttons or making changes. now it feels permanent as it is always against the walls on the side. up and down is fine but sideways is like wading through mud and getting stuck tried on other computers without the software no joy, same deal. conclude its the mouse, tried to reset the software, no joy. dont see a mouse reset button Quote Link to comment Share on other sites More sharing options...
Stephen Chiang Posted August 11, 2021 Report Share Posted August 11, 2021 Hi, have you tried resetting the mouse via software? There's a reset button on top right part of the software interface. Thanks Quote Link to comment Share on other sites More sharing options...
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