xtian2900 Posted March 11, 2022 Report Share Posted March 11, 2022 i just bought a 16gb set, and one of them does not seem to light up. i already have another 2 x 8gb sticks and they work properly. I tried installing only the "bad" one and same behaviour, light does not come up. I tried toughram software also but nothing. Any fix please ? thank you Quote Link to comment Share on other sites More sharing options...
TT Lily Posted March 14, 2022 Report Share Posted March 14, 2022 Hello @xtian2900, Thank you for your message; unfortunately, one of the RAM seems broken, if it is within the warranty period, could you please request an RMA? Quote Link to comment Share on other sites More sharing options...
xtian2900 Posted March 14, 2022 Author Report Share Posted March 14, 2022 Hi Lily, well it happened that i left all 4 sticks installed anyway and after a couple hours the bad one just lighted up but in crazy colors, so i unistalled all rgb software and flushed capacitors turning off the power supply and pressing power button for 10 seconds and all sticks worked fine thanks for your reply Quote Link to comment Share on other sites More sharing options...
TT Lily Posted March 16, 2022 Report Share Posted March 16, 2022 Hello @xtian2900, Good to hear that it works now! Thank you for choosing our product. 🙂 Quote Link to comment Share on other sites More sharing options...
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