Roland90 Posted June 2, 2022 Report Share Posted June 2, 2022 I recently bought a Neptune Elite RGB keyboard. Unfortunately the downloadable software does not work properly. The lighting profiles cannot be imported. Even if I export any custom color assignment, it only loads full off lighting when imported. I would like to ask for help Quote Link to comment Share on other sites More sharing options...
JacksonJack Posted June 3, 2022 Report Share Posted June 3, 2022 Just contact your supplier, I think he is the most able to help you. Quote Link to comment Share on other sites More sharing options...
Roland90 Posted June 7, 2022 Author Report Share Posted June 7, 2022 The problem is not hardware. I can set all the buttons to light up. Poor software cannot import a setting. As far as I can see there is not much of a solution, no updates for two years. This is a bad attitude from the company. I doubt I will buy any TT product anymore if i don't get a solution. Quote Link to comment Share on other sites More sharing options...
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