Rafa PyP Posted August 2, 2022 Report Share Posted August 2, 2022 Am I the only one having issues with my PSU not staying on on a new 900w APC UPS? TIA for your time! Quote Link to comment Share on other sites More sharing options...
TT-Jerry Posted August 8, 2022 Report Share Posted August 8, 2022 Hi Thanks for your feedback. We haven't received issue like this. Could you kindly offer your system setting like Power serial number?, which APC UPS you use? Quote Link to comment Share on other sites More sharing options...
Rafa PyP Posted August 10, 2022 Author Report Share Posted August 10, 2022 On 8/8/2022 at 12:39 AM, TT-Jerry said: Hi Thanks for your feedback. We haven't received issue like this. Could you kindly offer your system setting like Power serial number?, which APC UPS you use? Hi Jerry, Maybe it's a faulty PSU? I'd always had unexpected shutdowns now that I think about it. In May I even reset Windows thinking it might be a software issue. Quote Link to comment Share on other sites More sharing options...
TT-Jerry Posted August 19, 2022 Report Share Posted August 19, 2022 Hi Rafa Here are some suggestions to clarify the issue 1. Remove UPS and reboot system. If the system shutdown again, you could check your system setting (remove graphic cards or some parts to reboot), or offer your system setting to us. 2. If the system work fine without UPS, please show your UPS model and we could check the event ID and try to analysis the issue. Quote Link to comment Share on other sites More sharing options...
Rafa PyP Posted August 19, 2022 Author Report Share Posted August 19, 2022 Hi Jerry, I've decided to send the PSU to you guys for testing. It's on its way. Quote Link to comment Share on other sites More sharing options...
HaroldBarwick Posted January 12, 2023 Report Share Posted January 12, 2023 On 8/19/2022 at 6:56 AM, TT-Jerry said: Hi Rafa Here are some suggestions to clarify the issue 1. Remove UPS and reboot system. If the system shutdown again, you could check your system setting (remove graphic cards or some parts to reboot), or offer your system setting to us. 2. If the system work fine without UPS, please show your UPS model and we could check the event ID and try to analysis the issue. Thanks for the suggestions. I will keep it in my mind. I will surely do it as you said but not now because my mom won't allow me to do anything until I find a site for her where she can find someone who can translate something regarding medical services. I am glad I found https://pickwriters.com/medical-translation-services website when I was searching for your post online. Now, she won't disturb me. Thanks for the suggestions. I will keep it in my mind. Quote Link to comment Share on other sites More sharing options...
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