Problem connecting CHALLENGER Pro keyboard to computer.

[james]

I recently got the challenger pro keyboard from amazon and I have installed the disk and followed all of the instructions on it but as soon as i plug the new keyboard in it comes up with a small message in the corner saying: "USB device not recognized." The message told me to click on it to solve the problem but whatever I tried it did not work. 

Please help me.

[Tte Martin]

Hello James,

 

have you tried a different USB port yet? Does the PC recognise the key inputs and it's just the software that does not recognise the keyboard?

[james]

Thank you for the advice however the Tt eSPORTS software is not recognising the keyboard, the PC picks it up as an "unknown device" and I have tried plugging it in to three different USB 2.0 ports and one USB 3.0 port. I don't know what else to try (sorry for not getting back to you sooner)

[Tte Jeff]

Thank you for the advice however the Tt eSPORTS software is not recognising the keyboard, the PC picks it up as an "unknown device" and I have tried plugging it in to three different USB 2.0 ports and one USB 3.0 port. I don't know what else to try (sorry for not getting back to you sooner)

 

Hi James, you can give this method a try: http://www.pcworld.com/article/2089404/how-to-easily-find-drivers-for-unknown-devices-in-windows.html

 

But first, sometimes simply going to device manager & removing the unknown device from device manager + re-plugging the hardware into a different USB port will do the trick.