Tt_us3r Posted September 19, 2014 Report Share Posted September 19, 2014 Hello, I recently added an AquaBay M5 (CL-W0103) to the Liquid Cooling System I own, a BigWater 735 (CL-W0075), and I have a little problem:When I turn the computer on, the LCD screen is red, the low water sign is blinking and the error beeps can be heard.Also, the water temperature and the alarm temperature are not displayed: --.-°CBut, if I unplug the liquid level probe from its connector, the temperatures are correctly shown on the display.In this thread from the German Thermaltake forum, I learnt about a revised sensor.This customer seemed to face the same problem with her/his AquaBay M5 and I would like to know if the problem really comes from the probe itself or from the hardware within the LCD display.I already tried to contact many Thermaltake representatives and also the German customer support but none of them answered me...Thank you very much, in advance, for your time and your help! Quote Link to comment Share on other sites More sharing options...
Tte Martin Posted September 22, 2014 Report Share Posted September 22, 2014 Hello, I have sent you the contact details of our customer support in Germany. Please try calling or sending an email and keep us updated in here. Quote Link to comment Share on other sites More sharing options...
Tt CSD Posted September 22, 2014 Report Share Posted September 22, 2014 Hello, I recently added an AquaBay M6 (CL-W0079) to the Liquid Cooling System I own, a BigWater 735 (CL-W0075), and I have a little problem: When I turn the computer on, the LCD screen is red, the low water sign is blinking and the error beeps can be heard. Also, the water temperature and the alarm temperature are not displayed: --.-°C But, if I unplug the liquid level probe from its connector, the temperatures are correctly shown on the display. In this thread from the German Thermaltake forum, I learnt about a revised sensor. This customer seemed to face the same problem with her/his AquaBay M5 (same as AquaBay M6 but with a P500 PUMP included) and I would like to know if the problem really comes from the probe itself or from the hardware within the LCD display. I already tried to contact many Thermaltake representatives and also the German customer support but none of them answered me... Thank you very much, in advance, for your time and your help! Hi Sir, Could you please advise us your e mail address and the product serial number ? Thanks for your help. Quote Link to comment Share on other sites More sharing options...
Tt_us3r Posted September 22, 2014 Author Report Share Posted September 22, 2014 Hello Tte Martin, Hello Tt Frank, Thank you so much for your answers! I have sent you the requested information via the private conversation... Once again, I thank both of you for your help! Quote Link to comment Share on other sites More sharing options...
Tt_us3r Posted September 23, 2014 Author Report Share Posted September 23, 2014 Hello, Just a few words to let you know the customer support has contacted me... Thank you very much for your help! Quote Link to comment Share on other sites More sharing options...
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