Lorsan Posted October 4, 2015 Report Share Posted October 4, 2015 Hi all, I recently bought the Challenger Prime keyboard, however I've encountered a problem with a couple of the keys. I cannot capitalise T or X using the shift keys, and have to use Caps Lock instead for these letters. I also cannot access the speech marks (Shift+2 on UK layout). The shift keys work fine for all other keys. Have I been unlucky and gotten a defective keyboard, or am I just being stupid and missing something obvious? I've tried different profiles, downloading the relevant software etc but the problem persists Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted October 5, 2015 Report Share Posted October 5, 2015 Hi all, I recently bought the Challenger Prime keyboard, however I've encountered a problem with a couple of the keys. I cannot capitalise T or X using the shift keys, and have to use Caps Lock instead for these letters. I also cannot access the speech marks (Shift+2 on UK layout). The shift keys work fine for all other keys. Have I been unlucky and gotten a defective keyboard, or am I just being stupid and missing something obvious? I've tried different profiles, downloading the relevant software etc but the problem persists Hi Lorsan, where and when did you purchase the keyboard? We'll get someone to assist you further on this. Quote Link to comment Share on other sites More sharing options...
Lorsan Posted October 5, 2015 Author Report Share Posted October 5, 2015 Hi Lorsan, where and when did you purchase the keyboard? We'll get someone to assist you further on this. I purchased the keyboard on 8th September from a local retailer here in the UK, although it wasn't used until a few days ago Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted October 5, 2015 Report Share Posted October 5, 2015 Issue has already been escalated to the appropriate team. They will look into it and we'll get back to you when we receive any news Quote Link to comment Share on other sites More sharing options...
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