Jump to content

Please plug in gaming device Challenger Pro


mesmel

Recommended Posts

Hi there,

 

I have the Challenger Pro keyboard, running a Windows 10 PC. I am however unable to configure the keyboard using the Challenger Pro software. When I open the software, the error message received states 'Please plug-in gaming device to start the preset configuration' (image attached).

 

Greatly appreciate help on this please. Thank you.

post-104424-0-97357300-1483051387_thumb.png

Link to comment
Share on other sites

Thanks for your response David. I've uninstalled and re plug in my device. Still the same message turns up when I try to open the Challenger Pro software.

 

The attached is what I see in Device Manager. https://postimg.org/image/fcn6ptbmx/

 

Hi, we've tried the software on our Win 10 computer and didn't happen this situation.

 

Could you please try the reinstall step here:

1. plug out your keyboard

2. remove software

3. go to C:\Program Files (x86)\TteSPORTS and clean all files

4. restart your computer

5. plug in the keyboard

6. install software

Link to comment
Share on other sites

I still get the same thing.

 

The software is from the tte website, but I notice the date for that is 2011. Is that the issue? Is there a newer software?

 

We don't have a newer software for this keyboard. Could you try it on the other computer and see if it happens again or not? Because I've tested it on our Win 10 PC and it works well. 

Link to comment
Share on other sites

  • 11 months later...
  • 1 month later...
  • 3 weeks later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...