Jump to content
Agrothar

Keyboard not working after about a month

Recommended Posts

Hi there,

 

I bought the commander combo this past black friday (2016) and yesterday I was a happy user of that combo.

 

Today, the keyboard decided to not work anymore.

My BIOS can´t detect the keyboard either and nothing Works (no key, no LED, no backlight).

 

What can I do? I tried another keyboard (working fine), tried other USBs ports (same problem), tried to clean it (still not working).

I live and bought it in Brazil, so I also asked the store I bought it from if there is somewhere I can take the keyboard to be looked at in my city.

 

Thanks,

 

 

Share this post


Link to post
Share on other sites

Ok, some progress...

After cleaning the keyboard I left it upside down for about an hour and surprise... it works again.

 

However, as soon as I disconnected the keyboard to plug it to a better USB, it stopped working again.

I did blow it up again and left it upside down for 5 minutes and it is currently working. Not sure for how long, though.

 

Anything I can do to make sure it keeps working?

Share this post


Link to post
Share on other sites

Ok, some progress...

After cleaning the keyboard I left it upside down for about an hour and surprise... it works again.

 

However, as soon as I disconnected the keyboard to plug it to a better USB, it stopped working again.

I did blow it up again and left it upside down for 5 minutes and it is currently working. Not sure for how long, though.

 

Anything I can do to make sure it keeps working?

Share this post


Link to post
Share on other sites

If that happens again, you can contact us here: 

 

USA / Canada :

ttsupport@thermaltakeusa.com

Tel: Toll-Free 01-800-988-1088

M-F 9:00AM â€“ 5:30PM (P.S.T)   

 

Brazil: suporte@thermaltakebr.com

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...