437924946 Posted January 19, 2017 Report Share Posted January 19, 2017 I have a DPS G RGB 850, and I have installed the DPSapp on my computer. but when I open it, it always said "Can't connect to the power supply. please check if the power supply was connect to the system by USB". My computer is Windows 10, i7-6800k Quote Link to comment Share on other sites More sharing options...
437924946 Posted January 19, 2017 Author Report Share Posted January 19, 2017 I have solved the problem, thanks. Denny 1 Quote Link to comment Share on other sites More sharing options...
Denny Posted January 19, 2017 Report Share Posted January 19, 2017 Can you check if your power supply is properly connected to your motherboard via USB? if you do, you could swap another USB port on the motherboard? Quote Link to comment Share on other sites More sharing options...
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