riing plus Can't get audio mode working

[westlockfiredept]

Hey folks:

 

Looking for a little advice. I recently completed my new build. Tower 900 running a dozen Riing Plus 12 fans for cooling. After a minor psychotic breakdown with trying to debug what I thought was a software issue(turned out to be a #### daisy chain cable) I have all 12 working in every mode but audio. It keeps telling me the audio source could not be received. What am I missing here? Aside from the audio issue. I have no complaints with fans

 

[carbonsx]

I believe there is a sensitivity slider in the Riing software for the sound mode... try adjusting that?

Or set your default sound output in Windows to 16bit/44kHz (CD Quality)?

[westlockfiredept]

No slider in the software and my audio settings are set to 24 bit studio. I have issue with downgrading my sound just to get an effect. 

 

[carbonsx]

Downgrading your sound?  Are you actually mastering things at 24 bit to playback or are you under the assumption that somehow interpolating sound from 16 bit sources (most) to 24 bit somehow upgrades your sound?

I'm just as fed up with Thermaltake as the next guy, but unless your whole audio system is running 24 bit, including the source audio, then setting the Windows control panel default setting to 24 bit is gaining you nothing.

####... Dolby's audio enhancement thing for laptops only works with 16 bit sound and that's Dolby...

[vwpearl]

I noticed that you have an Asus Maximus IX that has  Supreme FX audio chipset, that means you might also  have the ROG Sonic Studio 3 software installed.  Try uninstalling SS3 and reboot , you might find that Riing lights will suddenly work in sound mode. I don't think dropping down to 16bit audio will help but hey, give it a try I guess. TBH I'd rather have the  Sonic Studio installed anyway than have sound activated lights,  there may also be alternative studio applications that work similarly to SS3 that play nicely Riiing Plus.  Good Luck

[SSSpaceCowboy]

In addition, when I uninstalled a software called Nahimic VR, all of my riing LED fans finally received the sound signal from my MSI Gaming M7 motherboard RealTek HD audio.  Until I uninstalled the Nahimic VR software, they would only receive a sound signal from bluetooth headphones  with the Windows 10 playback device set to those headphones as the default device.

Westlockfiredept, I hope you find your quick fix from this topic forum.  I hope Thermaltake makes a software update to fix the issue. Best of luck.

[vwpearl]

That makes sense!  as both these applications Sonic Studio 3 and Nahimic VR rely on the  Nahimic audio enhancement framework.  As a guess, I would say most embedded premium sound products  that are using the Realtek chip would be using this Nahimic sound 3D enhancement framework,  MSI and ASUS are two such examples.

I  could find precious little re: these fans not working with sound lighting effects. Either people have given up, don't care or maybe not many Riing RGB Plus fan controllers have being sold worldwide . I can't imagine that though, nor that only a few people  are having this particular issue,  it's  easily reproducible much like the issues with Ryzen MBs and Riing controllers.

That said, the ASUS AURA RGB software (which you would have with this motherboard) also  has a music lighting mode and behaves as expected with regards sound activated lighting no matter what device is receiving the  sound stream.  It relies on a LightingSevice.exe service and quite possibly this  loads before the the Nahimic framework loads.

In summary, there is just as much chance that the issue is related to Nahimic's framework as it is related to TT Riing Plus software!  but my money is on the way the Riing software has been implemented, since the AURA works fine and is not fussed as to who has control of the stream and runs as a service . As an aside, you could try previous iterations of Sonic Studio ie SS2 see if it helps.

[vwpearl]

I was thinking about my last response. So here's a possible temporary solution for your issue assuming you have verified that the issue indeed  relates to Sonic Studio 3 or a similar  program relying on  the Nahimic framework.

With regards to SS3, there are 3 processes created  when its started  .... SS3Svc32.exe parent process which sporns a child process called SS3Svc64.exe ( task bar icon) a process called SonicSudio3.exe is started when you run the SS3 application interface. You can close out this SS3  application and exit the SS3 taskbar icon and all 3 processes should be gone. This should allow TT Plus to  gain access to the sound streams,  you can  then re-enable the SS3 software again and  it should all now work. These programs are all set to start at login and it seems that SS3 starts before TT Riing Plus but you can change this behavior by disabling SS3 in windows startup.

Query  the task scheduler to see what programs are set  to start when you log into your computer.  You should  see that TT Riing Plus software as well as Sonic Studio3 (or similar) are enabled on  startup.  The only control i think you have here is to stop it from auto starting by disabling it and you can do this by running the task manager and selecting  a tab called startup,  look for Sonic studio 3 and disable it.  This  won't affect the actual SS3 program, it just prevents it from auto starting and creating those processes at login  but guess what ! your  TT Riing software should now work with sound! 

You should be able to start SS3 normally after this making sure that your TT software has started properly and working . The  Riing software will remain working with sound  until  you close it out ie exit from the task bar icon. Since there is no other simple non third party method to set  startup order within the startup list of programs  the easiest way I could think of controlling this behavior  is to create a scheduled task. You should be able to create a task for SS3  that triggers at login for all users after a specific delay of say 30 secs and only runs when user logs in.

Then create the action of.... start a program "C:\Program Files\ASUSTeKcomputer.Inc\Sonic Suite 3\Foundation\SS3Svc32.exe" with arguments of /command OpenUI /start SonicStudioSystray the rest of the settings on other tabs you should be able to leave at default.  Test the task to ensure it starts stops okay and creates the processes SS3Svc32.exe and SS3Svc64.exe. Then reboot, it should all work now

 Also you may want to think about  unticking "Allow applications to take exclusive control of this device" in the sound properties for the device you want to work with TT Riing but may not be necessary.

 

Good luck  !!

[dejokke]

are u using a audiojacket? 

i'm having same issues whit my software when using audiojacked from my soundbar, then i recieve the next notification 

audio source output could not be received, but when i switch to my logitech G933 the notification dissapears becose its only usb connection

 

[dejokke]

is something like this possibel whit rgb products like for example rgb fittings in a case? making then stobe on the base of the music?

 

[serene_langley]

On 9/18/2019 at 5:14 PM, dejokke said:

are u using a audiojacket? 

i'm having same issues whit my software when using audiojacked from my soundbar, then i recieve the next notification 

audio source output could not be received, but when i switch to my logitech G933 the notification dissapears becose its only usb connection

 

oh woaw. i am having the reverse issue here. my party audio sync in tt rgb plus knocks out when i switch from g933 to 3.5 mm audio jack. tried all above mentioned troubleshoots with no result.

[trying2help12345]

Sorry to dreg up an old thread but it's the first to pop on on google and has no real answer. From what i am finding TT RGB locks itself to the first audio device it sees you on so if you switch to headphones it doesn't switch with it. Easy fix check volume mixer and see where your TT RGB Plus sound is at (this is how it gets its sound data). If it's not on the output you are using exit TT RGB and open it while on the sound output you want. I have tested this with several different outputs and have had success so far. Hope this helps someone down the line. 

 

 

[Joshua Patten]

I have discovered that if you stop NAHIMICSERVICES set your lighting to PLAYER In TT RGB Plus software and STOP TTCONTROLLER service after setting your lighting then restart the two mentioned in that order then the Audio setting OR PLAYER setting in TT RGB PLUS software works, at least it did for me. Good Luck Guys!

[johnthomson112]

It can be really frustrating when audio mode isn't working properly. Have you tried checking the audio settings on your device to ensure everything is configured correctly? Sometimes a simple restart can also resolve these issues. If the problem persists, you might want to explore alternative solutions. You can click here to find more information that might help.

[Jameluther]

I've had similar issues with my audio mode before, and it can be really frustrating. Have you checked all your settings and drivers? Sometimes, updating your drivers or tweaking the settings can help. For more detailed steps, you can find more information here.

[emilym]

It sounds like you've done a great job setting up your new build with the Tower 900 and Riing Plus 12 fans! As for the audio issue you're experiencing, here are a few things you could check or consider:

1. Audio Source Configuration: Ensure that the audio source you're trying to use (presumably through your computer or a connected device) is properly configured and selected. Sometimes, audio settings can default to a different source after system updates or changes.

2. Connection and Cables: Double-check all your audio cables and connections. Ensure they are securely plugged in and that there are no loose connections. Sometimes, a loose connection can lead to intermittent or no audio signal.

3. Software and Drivers: Make sure that your audio drivers are up to date. Sometimes, outdated drivers can cause issues with audio playback or recognition.

4. Fan Controller Settings: Review the settings on your fan controller or any software associated with the Riing Plus 12 fans. Ensure that there are no conflicts or settings that could be affecting audio input/output.

5. Compatibility Issues: Check for any known compatibility issues between your setup (Tower 900, Riing Plus 12 fans, and associated software) and your audio setup. Sometimes, certain configurations can lead to unexpected issues due to conflicting hardware or software requirements.

6. Technical Support: Consider reaching out to the support channels for the Riing Plus 12 fans or your Tower 900 case. They may have specific troubleshooting steps or insights into common issues like the one you're facing.

By systematically checking these areas, you may be able to pinpoint the cause of the audio source reception issue and get your setup fully operational. Good luck, and I hope you can resolve the problem swiftly! Also find more about spotify music apk here

[emilym]

It sounds like you’ve got a powerful cooling setup with your Tower 900 and the Thermaltake Riing Plus 12 fans. Given that the fans are working in other modes but not in audio mode, here are a few things to check to troubleshoot the audio issue:

1. Check Audio Source Connection: Ensure that your audio source is properly connected. If you’re using a separate audio input for the fan controller, verify that it’s securely plugged in and recognized by your system.

2. Update or Reinstall Software: Sometimes, software issues can cause problems with features like audio control. Make sure you have the latest version of the Thermaltake software installed. If the software is up to date, try reinstalling it.

3. Verify Audio Source Settings: Within the Thermaltake software, check if there are specific settings for audio input or audio source selection. Make sure the correct audio source is selected.

4. Check Audio Levels: Ensure that your audio levels are set high enough for the software to detect sound. If your system or application’s audio is too low, it might not be picked up by the fan controller.

5. Verify Hardware Connections: Double-check that all cables and connections related to the audio input are properly seated and not damaged. This includes any cables connected to the fan controller and the motherboard.

6. Inspect for Software Conflicts: Other software on your computer might be interfering with the fan controller’s audio mode. Try closing other applications that use audio and see if that resolves the issue.

7. Consult Documentation: Refer to the manual or support resources for your Riing Plus fans and fan controller. There might be specific troubleshooting steps or requirements for audio mode.

8. Contact Support: If none of the above steps work, reaching out to Thermaltake’s customer support for further assistance might be necessary.

These steps should help you diagnose and resolve the issue with the audio mode on your fan controller. check my website for more details

[Meeka]

If you're having trouble with the audio mode not working, it's often due to a configuration issue or a recent software update that might have altered your settings. It’s crucial to double-check your device’s audio settings, ensuring they align with your intended output. Sometimes, the solution is as simple as updating drivers or tweaking the sound preferences. For a more detailed guide on troubleshooting this issue, you can find more information in the user manual or support forums that cover similar problems.

[alexaali]

It sounds like the issue might be with the audio cable connection or settings. Make sure the audio cable is properly connected to both the fans and your audio source. Check if the correct audio input is selected in your software or motherboard settings. Sometimes, reinstalling or updating the drivers can also resolve such issues. If the problem persists, you might want to try a different audio cable or port. Get More information about audio cable.

[Sara21]

If you're having trouble getting audio mode to work, try the following troubleshooting steps:

1. Check Settings: Ensure that audio mode is enabled in the app settings. Look for any toggle switches or options related to audio.

2. Restart the App: Close it completely and reopen it to see if it resolves the issue.

3. Update the App: Make sure you have the latest version of the app installed. Check for updates in your app store.

4. Device Permissions: Verify that the app can access your microphone and audio output. You can check this in your device settings.

5. Audio Output: Ensure your device’s audio output is set correctly (e.g., not muted, connected to headphones, etc.).

6. Reboot Your Device: Sometimes, simply restarting your device can resolve various issues.

7. Reinstall the App: If none of the above works, try uninstalling and then reinstalling the app.

If you're still having trouble after trying these steps, consider reaching out to the app's support team for further assistance. READ More

 

[Ralph Rogers]

Similar problems with my audio mode have happened to me previously, and they can be rather annoying. Have you verified all of your drivers and settings? Occasionally, making adjustments or upgrading your drivers might be beneficial. You may discover additional information on this page and follow the instructions in more detail on the website

[spotiapks]

Your Tower 900 setup with Thermaltake Riing Plus 12 fans is impressive! Since the audio mode isn't working, try these steps to troubleshoot:

1. **Audio Source Connection**: Ensure your audio input is securely connected and recognized by the system.

2. **Update or Reinstall Software**: Make sure the Thermaltake software is up to date or try reinstalling it.

3. **Audio Settings**: Verify the correct audio source is selected and the levels are high enough.

4. **Check Connections**: Double-check cables and connections for damage.

5. **Close Other Audio Apps**: Other software may interfere; close any audio-related apps.

6. **Consult Manual**: Check for specific audio mode troubleshooting steps.

7. **Contact Support**: If needed, reach out to Thermaltake support.

Visit my website for more details.

[John0011]

It sounds like you've done a great job setting up your new build with the Tower 900 and Riing Plus 12 fans! Regarding the audio issue you're experiencing, here are a few things to check:

1. Audio Source Configuration: Ensure the correct audio source is selected, whether through your computer or another connected device. Sometimes, system updates or changes can cause the audio settings to default to a different source.

2. Connections and Cables: Double-check all audio cables and connections, making sure everything is securely plugged in. A loose connection can result in intermittent or no audio signal.

3. Software and Drivers: Ensure your audio drivers are up to date. Outdated drivers can sometimes cause issues with audio playback or recognition.

4. Fan Controller Settings: Review the settings on your fan controller or any related software for the Riing Plus 12 fans. Make sure no settings are interfering with audio input or output.

5. Compatibility Issues: Look into any known compatibility issues between your setup (Tower 900, Riing Plus 12 fans, and associated software) and your audio system. Certain configurations may cause conflicts that affect audio performance.

6. Technical Support: If the problem persists, consider reaching out to support for the Riing Plus 12 fans or Tower 900 case. They may have specific troubleshooting advice for issues like this.

By systematically reviewing these areas, you should be able to identify and resolve the issue quickly. Good luck! (You can also find more about the Spotify Mod APK here.)

[leonardolap]

To troubleshoot the audio issue with your Tower 900 build and Riing Plus 12 fans, start by ensuring the correct audio source is selected and properly configured. Check all audio cables and connections to confirm they are secure. Update your audio drivers, as outdated software can cause problems. Review your fan controller settings to make sure there are no conflicts, and verify there are no compatibility issues between your hardware and audio setup. If needed, contact technical support for specific advice related to your components.

[Vanessa Adrian]

I've experienced similar problems with audio settings, and I know how annoying it can be. Have you tried reviewing all the configurations and drivers? Often, adjusting the settings or updating the drivers can make a difference. If you're looking for more specific instructions, you can find further details on website