Jump to content

Recommended Posts

I cannot login using the account I created.  On a side note when you select create your account and the only options are Enter/Try Now, that's a little odd, why wouldn't you take your customer to an actual create account screen.  Anyways after looking for that option on the front splash page and then attempting to creating a trial account, finally just hitting enter and finally seeing a way to create an actual account I thought I had figured it out.  Now, no matter what I do the app will refuse to let me login.  I have tried v1 and v2, (your link to download the app on your site downloads the old one, I had to guess and manually type a 2 in the zip file to download v2...really??) both version do not allow a login.  When I try to register again it says an email already exists and I have an account.  I'm losing my mind over here...this shouldn't be this difficult!

Link to comment
Share on other sites

Hi TasWho 

Using "Try Now" we will send a demo account "demo@thermaltake.com". That's used to login and experience the SPM web. It can not login in DPS G PC App (PC Client).

If you purchase Thermaltake Digital Power Supply. Downloading the DPS G PC App and sign up.

If you forgot your password. Visit link: https://dps.thermaltake.com/en/feed/feedlist/  select "forgot" and enter your email to reset the password.

Link to comment
Share on other sites

Well, i having same problem.

I can login in dps.thermaltake.com, but in new 3.0 app its dont work. login, pass, press "login" button....and nothing.

Also i founded that this application trying to "http://push.thermaltake.com/"

and... "Account OR password incorrect"

(also i removed \roaming\Tt folder)

---

Hm, I just noted that the indicator of hdd-activity blinks every second (the LED at usb-hdd connected to the PC also blinks).
After application switching off everything returned to normal.
By the way, the version 2.x of this program led to the fact that in 5 minutes all mechanical hdd began to make a sound, on similarity of the mechanical clock (tick-tock, tick-tock). Also - every second.

Edited by Xenobiot
tt folder, strange activity
Link to comment
Share on other sites

  • 2 weeks later...
  • 4 weeks later...
  • 2 weeks later...
On 12/24/2017 at 9:57 PM, Tony.P said:

Hi TasWho

We check this account TasWhoGaming@gmail.com 

It didn't bind for any power supply. So we suggested you can reset the password and reinstall the PC App to bind psu.

I cant bind an account because I cant login....come on this shouldn't be this hard...please fix your app.  I mean its obviously not a single issue with people replying with the same.  How about you delete my account and I reset it up.  This is what I asked from the beginning.  

Link to comment
Share on other sites

14 hours ago, Darren YangTt Spm said:

Hi TasWho,

could you try to log in your account with lower case letter, because the email that you apply is as shown in following figure

image.png.e65b4249b17701f0fe737340d69d23d0.pngimage.png.3b7992e7e7110bccacabba8da39c9d0e.png

Boom!!  Thank you, that was it.  One case sensitive and the other not, might not be the best programming idea. At least add a note saying case sensitive.  Just some feedback!  Thanks for your persistence and overall help!!

Link to comment
Share on other sites

On 2/3/2018 at 4:44 AM, TasWho said:

Boom!!  Thank you, that was it.  One case sensitive and the other not, might not be the best programming idea. At least add a note saying case sensitive.  Just some feedback!  Thanks for your persistence and overall help!!

Great to hear everything is okay now! thanks for your advice, we will keep improving

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...