DPS 3.0 Error "INIT FAILED"

[skunkfoo]

Trying to start the DPS App 3.0 I now get this error message.

 

I is configured to startup with windows and it has been working that way for a few days.  Now when I reboot/shutdown my machine I cannot start the app anymore.

 

I get an error "INIT FAILED".  On reboot I get no visible errors and the app no longer starts.  In event view I see the message below

Faulting application name: Thermaltake DPS POWER.exe, version: 0.0.0.0, time stamp: 0x59ed865c
Faulting module name: Qt5Core.dll, version: 5.7.0.0, time stamp: 0x575a68fa
Exception code: 0xc0000005
Fault offset: 0x00079c07
Faulting process id: 0x598
Faulting application start time: 0x01d36e0a623d607a
Faulting application path: C:\Program Files (x86)\Tt\Tt DPS G App\Thermaltake DPS POWER.exe
Faulting module path: C:\Program Files (x86)\Tt\Tt DPS G App\Qt5Core.dll
Report Id: d624e35e-6a56-4665-8dec-ab8a05b98a8b
Faulting package full name: 
Faulting package-relative application ID: 

 

If I try to start DPS APP 3.0 manually I get the attached INIT FAILED error.  This happens when I start normally OR start by running as administrator.

[Darren YangTt Spm]

Hi Skunkfoo,

usually it will happen when the system can't detect your CPU or VGA. 

Please try to re-install the APP by administrator again

please also provide us your hardware spec including Motherboard/ CPU/ VGA that we can check from our side