Jump to content

Service Request


Gaston

Recommended Posts

I've been sending e-mails about a problem with my power supply about abnormal voltages, No one reply to my e-mails, Does anyone know how to get help from Thermaltake. Their support seems to be Horrible.

I bought this on amazon, and I leave abroad so no chance to return it.

Any help will be appreciated.

Thanks.

Link to comment
Share on other sites

I will be traveling to US on april i think i will buy other brand of Power Suppy and for sure I will never buy Thermaltake products again. It's sad, I boght them my Case, Fans, AIO and Power Suppy, but consediring this experience, This brand can not be trusted. I guess i will swich to corsair..

Link to comment
Share on other sites

Hello,

Apologize for the issues, our USA support covers all of South America as well, so I would appreciate some more information.

You can also email me mike.fierheller@thermaltakeusa.com, forward me the ticket number he created when contacting us from the link provided.

Thermaltake is here to support.

 

Help me with:

1. Ticket number or email from our support

2. The Reciept/proof of purchase for the Power Supply

3. Your shipping information  - IF you registered on our support site, we should already have it.

4. Please do not reply on the forums, PM/Email me and I can help.

 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...