santiazar Posted February 7, 2018 Report Share Posted February 7, 2018 Hey guys i just bought a Thermaltake Toughpower DPS G RGB 850W Gold (P/N: PS-TPG-0850DPCG-R) on amazon and when i was about to put it on my Core p5 i found that the 24 pin psu cable for the motherboard was missing... where i can find a replacement for this? how should i look for it? i sent a claim on amazon but i dont want to wait for them to get back at me at 72hs... Is it normal that parts like cables are missing? the worst part is that im in Argentina now and i took the psu with me for my pc here... Also TT Argentinian web is not working. Sorry for the bad english. Quote Link to comment Share on other sites More sharing options...
ThermalMike Posted February 8, 2018 Report Share Posted February 8, 2018 Hello, Sorry for the missing item, our USA support is happy to help to get you the missing item. You will be required to provide proof of purchase. They might want to discuss with you a little about the package condition since the claim is for missing parts. https://thermaltakeusa.zendesk.com/hc/en-us Quote Link to comment Share on other sites More sharing options...
ThermalMike Posted February 8, 2018 Report Share Posted February 8, 2018 4 hours ago, santiazar said: Also TT Argentinian web is not working. Can you provide the link on where you went so we can take a look? Thanks Quote Link to comment Share on other sites More sharing options...
santiazar Posted February 8, 2018 Author Report Share Posted February 8, 2018 Mike Thanks!! should i do waranty claim or a request? Also the TT Argentina web is http://www.thermaltakeargentina.com/ Quote Link to comment Share on other sites More sharing options...
ThermalMike Posted February 8, 2018 Report Share Posted February 8, 2018 Hello, Submit a ticket and our support with work with you. The website I believe you are looking for is: http://latam.thermaltake.com/ The one you listed is not our website, as show from our main regional page: http://www.thermaltake.com/ Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.