ThermalMike Posted February 19, 2018 Report Share Posted February 19, 2018 Hi All, We have seen some issues with customer's receiving a message from the DPS G Software for abnormal activity: Example: We have a testing software available now and are asking customers with this issue ONLY to test. (Please note: If you are not having this issue, do not install this software, just use the current one online) Step 1: Download the test software here: https://www.dropbox.com/s/gtf6vfl88x0utig/Tt%20DPS%20G%20App_Ver3.0.2_voltCheck.zip?dl=0 Step 2: This software has an option to log the error message when the DPS G App detects something abnormal. Log file path: C:\Users\user\AppData\Roaming\Tt\DPS-G\voltCheck.ini Once installed, if you see this message (Shown Above) after running the software, please copy the file "voltcheck.ini (See above) and paste it in this thread. We appreciate any assistance with this as we narrow down the issue to resolve. Any questions in regards to this type of issue, please drop your questions below as well. If you have any concerns with your Thermaltake product or do not feel comfortable testing this, stop using the product and submit for an RMA to replace under warranty. Quote Link to comment Share on other sites More sharing options...
SenselessCross5 Posted March 5, 2018 Report Share Posted March 5, 2018 I received one of the above messages earlier tonight, and am posting the file here. For what it's worth, when I received the warning, I was in the middle of playing a game. voltCheck.ini Quote Link to comment Share on other sites More sharing options...
supergenny Posted March 23, 2018 Report Share Posted March 23, 2018 I have the same problem Quote Link to comment Share on other sites More sharing options...
ThermalMike Posted March 23, 2018 Author Report Share Posted March 23, 2018 5 hours ago, supergenny said: I have the same problem Hi, Can you please try the software as mentioned above and let me know how it goes? Quote Link to comment Share on other sites More sharing options...
supergenny Posted March 25, 2018 Report Share Posted March 25, 2018 ok Quote Link to comment Share on other sites More sharing options...
supergenny Posted March 25, 2018 Report Share Posted March 25, 2018 voltCheck.ini Quote Link to comment Share on other sites More sharing options...
supergenny Posted March 25, 2018 Report Share Posted March 25, 2018 voltCheck.ini Quote Link to comment Share on other sites More sharing options...
supergenny Posted March 25, 2018 Report Share Posted March 25, 2018 with the old version the 2.0 gives me some errors but sporadic Quote Link to comment Share on other sites More sharing options...
supergenny Posted March 25, 2018 Report Share Posted March 25, 2018 voltCheck.ini Quote Link to comment Share on other sites More sharing options...
ThermalMike Posted March 26, 2018 Author Report Share Posted March 26, 2018 Thank you for the information, we are reviewing the data. Quote Link to comment Share on other sites More sharing options...
supergenny Posted March 26, 2018 Report Share Posted March 26, 2018 ok Quote Link to comment Share on other sites More sharing options...
yuriinfluenced Posted July 26, 2022 Report Share Posted July 26, 2022 you need a good programmer here Quote Link to comment Share on other sites More sharing options...
kennethbilleau Posted July 28, 2022 Report Share Posted July 28, 2022 There can be several issues with this electronic testing; to be sure, I don’t know which one you have. After our company introduced the new software testing, we have had some issues implementing it. It’s not that bad, but we still learn how to do that most efficiently. There are too many nuances for us to grasp them right away. We need to be more professional, but education takes time. Also, nobody told us it would be complicated, and we didn’t expect it to be this way. On the other hand, it makes our work easier. Also, there is plenty of information on the official website yuriinfluenced 1 Quote Link to comment Share on other sites More sharing options...
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