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Graychild

spacebar

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I have a thermaltake challenger keyboard, and the plastic numbs that hold the pin in place on the spacebar have worn down on one side, so it pops loose unless I hit the spacebar on the far right side. anyone know of a jerry-rig fix for this? or know somewhere where I can buy a new spacebar?

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Hi Graychild,


 


Sorry to hear the experience you have with spacebar on Challenger Keyboard.


 


If you locate at USA or Canada, Please apply RMA at this Link.


or


Email: ttsupport@thermaltakeusa.com


or


Contact Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (PST)


 


We are willing to help to replace spacebar for you under 2 years warranty


 


Please provide the following informaiton during RMA applicaiton:


Name


Address


Phone Number


Email


Note(Problems)


Item Number


Serial Number


Purchase Locaiton


Invoice Date


Invoice Number


 


Please attached Copy of Receipt within Return Package.


 


Sorry for your inconvenience and Thanks for your cooperation.  


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I already applied for an RMA, it is less than 2 years since the date of purchase, I applied the RMA over a month ago, I've not heard a peep from support since. I even gave them my credit card for the advance thing just in case.

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I already applied for an RMA, it is less than 2 years since the date of purchase, I applied the RMA over a month ago, I've not heard a peep from support since. I even gave them my credit card for the advance thing just in case.

 

Hi Graychild, 

 

Sorry about the delay.  Let me check the status for you.

 

May I have your RMA number that we issue you once you applied ?  

 

Thank you.

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Hi marco,

I have the exact same problem but I live in Australia. What can I do?

 

Hi Nooza,

 

Sorry to hear that you have the same problem with spacebar on Challenger Keyboard.

 

There are two ways to contact Thermaltake in Australia and New Zealand

Tel: 03 9763 1622

or 

email a support ticket at link

 

Wish both contact information will assist your need.

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