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can't seem to change setting for my fan

coyote69

By coyote69
in Case Fan

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coyote69 Beginner

coyote69

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i just got a Thermaltake Toughfan EX 120 ARGB Sync; 120mm; 500~2000 RPM; MagForce 2.0; 2.86mm-H2O Static Pressure; Airflow 59.34 CFM; Hydraulic Bearing; 5V 3-Pin Motherboard Sync; 3-Pack; Black; CL-F210-PL12SW-A from amazon and really love the fan but i cant seem to control the lighting or customize with the RGB plus software and install Thermaltake Commander FP SATA Powered 10 Port 4-Pin PWM Fan Hub AC-023-AN1NAN-A1. keep giving me "if controller not found, reinstall." does anyone know what i'm doing wrong? or missing can't find any answer.image.thumb.png.328b19808182e30817fe94d5278c50eb.png

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