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Need help with the Cronos riing 7.1

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My cronos riing has broken twice. The first time the cord broke and the microphone stopped working and the rgb stopped working as well. Recently after i got it replaced from where i bought it the same thing has happened. the cord has broken and now i cant use the microphone. Its exactly the same problem as before but this time the rgb is still working. both times i could hear from the headset perfectly but its a bit hard to use when i cant speak and im trying to play competitive games.

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