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TT RGB Plus software error


Savage

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Hello,

 

I'm getting this error when attempting to open the TT RGBPlus software. (Could not find fan Controller, please check the Fan Controller is connected) (Error Code:H_0x0001).

Tried everything I've found on the site, however I'm still unable to get this to work.

 

 

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Have you 

  1. checked all connections
  2. try a different usb cable. You can also use a standard micro usb cable and hook it to the back of your pc for testing.
  3. tried a different power cable. Most power supply's will have a floppy power cable on them.
  4. checked the switches on the controller to have them coincide with what the manual states 
  5. Tried reinstalling the software including deleting the folder at C:\Users\*your username*\AppData\Roaming\Tt

also are the fans lighting up

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