GrayFoxe Posted November 9, 2018 Report Share Posted November 9, 2018 Bought a view 71 rgb, fans spin but no light, connected to cha_fan via box provided... after few restarts on new PC, one of them lit up with red but cant change color. Any solutions? Quote Link to comment Share on other sites More sharing options...
ThermalMike Posted November 10, 2018 Report Share Posted November 10, 2018 Hello, Check all the connections for the fans and the controller. Make sure the Molex is seated correctly for the power. On the controller there is 2 settings for lighting and 1 for speed on the controller. Check the website for the fans here: https://www.thermaltakeusa.com/Cooler/Case_Fan_/Riing/C_00002743/Riing_14_LED_RGB_256_Colors_Fan_3_Fan_Pack_/design.htm If you are in the RGB color cycle mode, pressing the Play/pause button 1 time will unlock the color and it will continue cycling through colors. Pause it again to lock it on that color or use the other button to pick a preset color. AS for the other 2 fans not work, swap ports on the controller see if the issue follow or not. If you cant get the LED to work, I would suggest to replace the controller. Contact our USA support here: https://thermaltakeusa.zendesk.com/hc/en-us Quote Link to comment Share on other sites More sharing options...
GrayFoxe Posted November 10, 2018 Author Report Share Posted November 10, 2018 17 hours ago, ThermalMike said: Hello, Check all the connections for the fans and the controller. Make sure the Molex is seated correctly for the power. On the controller there is 2 settings for lighting and 1 for speed on the controller. Check the website for the fans here: https://www.thermaltakeusa.com/Cooler/Case_Fan_/Riing/C_00002743/Riing_14_LED_RGB_256_Colors_Fan_3_Fan_Pack_/design.htm If you are in the RGB color cycle mode, pressing the Play/pause button 1 time will unlock the color and it will continue cycling through colors. Pause it again to lock it on that color or use the other button to pick a preset color. AS for the other 2 fans not work, swap ports on the controller see if the issue follow or not. If you cant get the LED to work, I would suggest to replace the controller. Contact our USA support here: https://thermaltakeusa.zendesk.com/hc/en-us Thanks, I'll try switching fan ports. Can't cycle or change speed, looks like controller should have a light on it too which i doesn't seem to be working. I already did contact them but was hoping perhaps there is a solution to fix it without going through RMA process does it require molex from PSU ? because in instruction it doesnt show that, only one to controller and mobo 4pin and then 3 cables from fans to the controller, its either connect to mobo or direct to PSU from splitter which seems like doesn't make it any different. Quote Link to comment Share on other sites More sharing options...
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