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Riing 14 RGB lights dont work


GrayFoxe
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Hello,

Check all the connections for the fans and the controller. Make sure the Molex is seated correctly for the power. 

On the controller there is 2 settings for lighting and 1 for speed on the controller. 

Check the website for the fans here: https://www.thermaltakeusa.com/Cooler/Case_Fan_/Riing/C_00002743/Riing_14_LED_RGB_256_Colors_Fan_3_Fan_Pack_/design.htm

If you are in the RGB color cycle mode, pressing the Play/pause button 1 time will unlock the color and it will continue cycling through colors. Pause it again to lock it on that color or use the other button to pick a preset color. 

AS for the other 2 fans not work, swap ports on the controller see if the issue follow or not. 

If you cant get the LED to work, I would suggest to replace the controller. 

Contact our USA support here: https://thermaltakeusa.zendesk.com/hc/en-us

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17 hours ago, ThermalMike said:

Hello,

Check all the connections for the fans and the controller. Make sure the Molex is seated correctly for the power. 

On the controller there is 2 settings for lighting and 1 for speed on the controller. 

Check the website for the fans here: https://www.thermaltakeusa.com/Cooler/Case_Fan_/Riing/C_00002743/Riing_14_LED_RGB_256_Colors_Fan_3_Fan_Pack_/design.htm

If you are in the RGB color cycle mode, pressing the Play/pause button 1 time will unlock the color and it will continue cycling through colors. Pause it again to lock it on that color or use the other button to pick a preset color. 

AS for the other 2 fans not work, swap ports on the controller see if the issue follow or not. 

If you cant get the LED to work, I would suggest to replace the controller. 

Contact our USA support here: https://thermaltakeusa.zendesk.com/hc/en-us

Thanks, I'll try switching fan ports. Can't cycle or change speed, looks like controller should have a light on it too which i doesn't seem to be working.

I already did contact them but was hoping perhaps there is a solution to fix it without going through RMA process 

does it require molex from PSU ? because in instruction it doesnt show that, only one to controller and mobo 4pin and then 3 cables from fans to the controller, its either connect to mobo or direct to PSU from splitter which seems like doesn't make it any different. 

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