ring0r Posted November 19, 2018 Report Share Posted November 19, 2018 Hello Community, I have just set up a new system and have found that the TT RGB software does not display the temperature (Temp 0) I've already tried as administrator but unfortunately no success. Installed and already deleted data in AppData / ... no success. Every new system a new mistake with this thermaltake stuff I used the last Software Version and i use a Threadripper 1920x with the MSI X399 MEG Mainboard ------------HWi32_GetSensorName:System: MSI MS-7B92 = 4.24399e-314---------------------- ------------HWi32_GetSensorName:CPU [#0]: AMD Ryzen Threadripper 1920X = 0---------------------- HWi32_GetVoltage:Core #0 VID = 1.1875 HWi32_GetClock:Core #0 Clock = 3699.09 HWi32_GetUsage:Core #0 Thread #0 Usage = 5.8 HWi32_GetVoltage:Core #1 VID = 1.21875 HWi32_GetClock:Core #1 Clock = 3699.09 HWi32_GetVoltage:Core #2 VID = 1.19375 HWi32_GetClock:Core #2 Clock = 3699.09 HWi32_GetUsage:Core #1 Thread #0 Usage = 7.7 HWi32_GetVoltage:Core #3 VID = 1.19375 HWi32_GetClock:Core #3 Clock = 3699.09 HWi32_GetUsage:Core #1 Thread #1 Usage = 1.1 HWi32_GetVoltage:Core #4 VID = 1.19375 HWi32_GetClock:Core #4 Clock = 3699.09 HWi32_GetUsage:Core #2 Thread #0 Usage = 11.2 HWi32_GetVoltage:Core #5 VID = 1.19375 HWi32_GetClock:Core #5 Clock = 3699.09 HWi32_GetVoltage:Core #6 VID = 1.19375 HWi32_GetClock:Core #6 Clock = 3699.09 HWi32_GetUsage:Core #3 Thread #0 Usage = 5.4 HWi32_GetVoltage:Core #7 VID = 1.19375 HWi32_GetClock:Core #7 Clock = 3699.09 HWi32_GetUsage:Core #3 Thread #1 Usage = 3.1 HWi32_GetVoltage:Core #8 VID = 1.2 HWi32_GetClock:Core #8 Clock = 3699.09 HWi32_GetUsage:Core #4 Thread #0 Usage = 3.1 HWi32_GetVoltage:Core #9 VID = 1.19375 HWi32_GetClock:Core #9 Clock = 3699.09 HWi32_GetUsage:Core #4 Thread #1 Usage = 0.7 HWi32_GetVoltage:Core #10 VID = 1.19375 HWi32_GetClock:Core #10 Clock = 3699.09 HWi32_GetUsage:Core #5 Thread #0 Usage = 2.7 HWi32_GetVoltage:Core #11 VID = 1.19375 HWi32_GetClock:Core #11 Clock = 3699.09 HWi32_GetUsage:Core #5 Thread #1 Usage = 9.3 HWi32_GetClock:Bus Clock = 99.9755 HWi32_GetUsage:Core #6 Thread #0 Usage = 2.3 HWi32_GetUsage:Core #7 Thread #0 Usage = 1.5 HWi32_GetUsage:Core #8 Thread #0 Usage = 0.3 HWi32_GetUsage:Core #8 Thread #1 Usage = 0.7 HWi32_GetUsage:Core #9 Thread #1 Usage = 0.3 HWi32_GetUsage:Core #10 Thread #0 Usage = 0.7 HWi32_GetUsage:Core #10 Thread #1 Usage = 2.3 HWi32_GetUsage:Core #11 Thread #1 Usage = 1.1 HWi32_GetUsage:Max CPU/Thread Usage = 11.2 HWi32_GetUsage:Total CPU Usage = 2.47083 ------------HWi32_GetSensorName:Memory Timings = 0---------------------- HWi32_GetClock:Memory Clock = 1066.4 ------------HWi32_GetSensorName:CPU [#0] Node #0: AMD Ryzen Threadripper 1920X = 0---------------------- HWi32_GetTemperature:CPU (Tctl) = 65.75 HWi32_GetVoltage:CPU Core Voltage (SVI2 TFN) = 0.89375 HWi32_GetCurrent:CPU Core Current (SVI2 TFN) = 41.5686 HWi32_GetPower:CPU Package Power (SMU) = 45.8804 HWi32_GetTemperature:CPU (Tdie) = 38.75 HWi32_GetPower:Core #0 Power (SMU) = 1.92729 HWi32_GetPower:Core #1 Power (SMU) = 1.99618 HWi32_GetPower:Core #2 Power (SMU) = 1.79312 HWi32_GetPower:Core #3 Power (SMU) = 1.72092 HWi32_GetPower:Core #4 Power (SMU) = 1.71878 HWi32_GetPower:Core #5 Power (SMU) = 1.80469 HWi32_GetPower:Core #6 Power (SMU) = 1.1791 HWi32_GetPower:Core #7 Power (SMU) = 1.12691 HWi32_GetPower:Core #8 Power (SMU) = 0.986387 HWi32_GetPower:Core #9 Power (SMU) = 1.09483 HWi32_GetPower:Core #10 Power (SMU) = 1.15236 HWi32_GetPower:Core #11 Power (SMU) = 1.0622 HWi32_GetPower:CPU Core Power (SVI2 TFN) = 37.152 ------------HWi32_GetSensorName:CPU [#0] Node #1: AMD Ryzen Threadripper 1920X = 0---------------------- HWi32_GetTemperature:CPU (Tctl) = 58.25 HWi32_GetVoltage:CPU Core Voltage (SVI2 TFN) = 1.19375 HWi32_GetCurrent:CPU Core Current (SVI2 TFN) = 10.3922 HWi32_GetTemperature:CPU (Tdie) = 31.25 HWi32_GetPower:CPU Core Power (SVI2 TFN) = 12.4056 ------------HWi32_GetSensorName:S.M.A.R.T.: Samsung SSD 860 EVO M.2 2TB (S416NB0K506421B) = 0---------------------- HWi32_GetUsage:Drive Remaining Life = 100 HWi32_GetTemperature:Drive Airflow Temperature = 45 ------------HWi32_GetSensorName:S.M.A.R.T.: Samsung SSD 970 PRO 1TB (S462NF0K811090H) = 0---------------------- HWi32_GetTemperature:Drive Temperature = 47 HWi32_GetUsage:Drive Remaining Life = 100 HWi32_GetTemperature:Drive Temperature 2 = 60 ------------HWi32_GetSensorName:Drive: Samsung SSD 860 EVO M.2 2TB (S416NB0K506421B) = 0---------------------- HWi32_GetUsage:Write Activity = 2.595 HWi32_GetUsage:Total Activity = 2.595 ------------HWi32_GetSensorName:Drive: Samsung SSD 970 PRO 1TB (0025_3858_81B0_4182.) = 0---------------------- HWi32_GetUsage:Read Activity = 0.039 HWi32_GetUsage:Write Activity = 3.51 HWi32_GetUsage:Total Activity = 3.55 ------------HWi32_GetSensorName:RTSS = 0---------------------- ------------HWi32_GetSensorName:Network: Intel, Device ID: 2526 = 0---------------------- ------------HWi32_GetSensorName:Network: Intel I211AT Copper (Pearsonville) Network Adapter = 0---------------------- ------------HWi32_GetSensorName:Network: Intel I211AT Copper (Pearsonville) Network Adapter = 0---------------------- ------------HWi32_GetSensorName:Windows Hardware Errors (WHEA) = 0---------------------- Quote Link to comment 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ThermalMike Posted November 20, 2018 Report Share Posted November 20, 2018 Hi, ATM there is an issue with TR4 CPU's not reading the temperature. We have already found a solution and should be in the next updated software version once it is out. Quote Link to comment Share on other sites More sharing options...
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