View71 Posted November 19, 2018 Report Share Posted November 19, 2018 I have just installed this cooler - the mechanical part... a troublesome experience for me I have an AM3+ socket and find the TT cooler standoffs got no thread nuts with it? (board side!) - the particular teething problem here is that the TT standoff's thread size is a notch smaller hence the original nut is too big for the TT standoff. Why O Why are those 4 nuts not included??? I measured the original standoff thread being 3.7 mm (diameter) while the TT standoff is just 3.3mm! - see attachment (silver original one) I fixed the issue by using teflon tape, okay, but this should not happen and could have been prevented by supplying those 4 nuts! On a good note - electrically all was working right away.. see attachment and, btw, if you have the View71 or similar.. remove the top panel dust mesh since it lowers max CPU temperature by another 15 Celsius Quote Link to comment Share on other sites More sharing options...
ThermalMike Posted November 20, 2018 Report Share Posted November 20, 2018 Hi, Suggest to contact our ANZ support and see about getting the proper parts, should be included with the bag labeled on it AMD. https://www.thermaltakecorp.com/content.aspx?cid=5 Quote Link to comment Share on other sites More sharing options...
View71 Posted November 20, 2018 Author Report Share Posted November 20, 2018 1 hour ago, ThermalMike said: Hi, Suggest to contact our ANZ support and see about getting the proper parts, should be included with the bag labeled on it AMD. https://www.thermaltakecorp.com/content.aspx?cid=5 Yep, thanks, will do and those standoff nuts are not on the items/parts list Quote Link to comment Share on other sites More sharing options...
View71 Posted November 27, 2018 Author Report Share Posted November 27, 2018 Update Thermaltake Melbourne sent me the wrong parts - the standoffs again even I requested the 4 fitting NUTS for the standoff. Now I attached 2 images First image explains (white dot) which fitting nuts (thread size ) I need Second image explains what a nut is Edit: TThey're not responding to me any more.... not unexpected but okay I get the drift - no more TT ever! Quote Link to comment Share on other sites More sharing options...
View71 Posted November 28, 2018 Author Report Share Posted November 28, 2018 Update: Okay, this problem is fixed - just today the support guy told me the standoffs fit in the original mobo backplate only! Hmm, my Gigabyte mobo (990FX) is 5 years old but I had a look in the retail box and, yes, there was another backplate and everything fits nicely now! Okay, begs the question why is there no hint in the installation instructions? This could have saved me 2 weeks hassle with elevated CPU temperatures. Now, properly installed, the LinpackXtreme benchmark's CPU temperature is down to ~50 Celsius (from ~60 Celsius b4) Perhaps there is room for communication improvements - think about it, TT! Quote Link to comment Share on other sites More sharing options...
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